Business Development Manager - Windsor, ON
1 day ago
Job description
This job posting represents an existing, currently vacant position.
Role Overview
The Business Development Manager is responsible for identifying, qualifying, and closing new client opportunities for managed IT services, cloud solutions, cybersecurity, and related professional services.
This role focuses on consultative, value-based selling rather than transactional sales, helping prospective clients understand how reliable, well-managed IT supports their business goals.
The Business Development Manager owns the full sales cycle—from prospecting through contract execution—while collaborating closely with Service Delivery, Technical Teams, and Leadership to ensure accurate scoping and successful client onboarding.
Key Responsibilities
New Business Development
- Prospect and qualify new opportunities within target markets
- Develop and maintain a healthy sales pipeline
- Conduct discovery meetings to understand client business needs, risks, and goals
- Position managed services and solutions as strategic enablers, not commodities
Sales Cycle Management
- Own the end-to-end sales process:
- Discovery
- Solution alignment
- Proposal development
- Presentation and negotiation
- Contract close
- Work with technical and service teams to scope solutions accurately
- Ensure pricing, margins, and terms align with company standards
- Maintain accurate forecasting and CRM records
Client Engagement & Relationship Building
- Act as a trusted advisor during the sales process
- Communicate clearly, professionally, and transparently with prospects
- Manage expectations around service delivery, SLAs, and onboarding
- Participate in client handoff meetings to ensure a smooth transition to Service Delivery
Performance Expectations
- Achieve or exceed assigned revenue and MRR targets
- Maintain target win rates and sales cycle length
- Build a qualified pipeline aligned to growth objectives
- Sell solutions that align with long-term client retention and satisfaction
Required Experience & Qualifications
- 3–7 years of B2B sales experience (must have) selling:
- Managed IT services
- Cloud solutions
- Cybersecurity
- Recurring revenue services (strongly preferred)
- Proven ability to manage a consultative sales cycle
- Comfortable engaging with business owners, executives, and IT decision-makers
- Experience using CRM tools (e.g., HubSpot, Salesforce, ConnectWise)
Skills & Competencies
- Strong discovery and questioning skills
- Ability to translate technical concepts into business value
- Excellent written and verbal communication
- Negotiation and objection-handling skills
- High level of professionalism and integrity
- Self-motivated with strong time management skills
- Collaborative mindset (team success over individual wins)
Working Conditions
- Hybrid work environment
- Local travel for client and prospect meetings as required
- Occasional participation in industry events or networking functions
Compensation & Benefits
- Base Salary: $80,000
- Commission: Uncapped commission structure, first year OTE $140,000 to $200,00
- Benefits:
- Health and dental coverage
- Paid time off
- Professional development support
- Technology and tools required to succeed
Use of Artificial Intelligence in Hiring
Automated tools, including artificial intelligence, may be used to support the screening and organization of applications. All hiring decisions are reviewed by human decision-makers.
Equal Opportunity Statement
We are an equal opportunity employer and are committed to creating an inclusive workplace. Accommodations are available upon request throughout the recruitment process.
Company
Next Dimension is a CIO
Strategist firm; we provide managed IT services that align the server room and
the boardroom by providing a framework to fill gaps in reliability, security,
and resourcing.
To successfully achieve this, Next Dimension
cultivates a workplace culture around the Employee Experience in which we seek
to optimize the moments that matter for each and every employee.
We thank and appreciate all applicants, however only those selected for an
interview will be contacted.
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