Customer Service and Sales Representative - Stouffville, Canada - Nutrilawn Markham
2 weeks ago
Description
Responsibilities
- Manage large amounts of incoming calls
- Follow communication procedures, guidelines and policies
- Not be afraid to pick up phone and contact clients
- Call and collect outstanding balances
- Sell prospective clients our programs and services
- Go the extra mile to engage customers
- Work availability Monday
- Friday 9am to 5pm,
As an Employee of Nutri-Lawn you will enjoy:
- A competitive compensation program
- Industry and Company training
- Growth and advancement opportunities within the Company.
Requirements:
- Familiarity with CRM systems and practices
- Proficient in Microsoft Office especially in Excel or Google Sheets
- Proven customer support experience or experience as a client service representative
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Excellent command of the English Language
- Previous Landscape experience an asset
- Previous experience in the service industry
- Ability to multitask, prioritize and manage time effectively
- We are not on a bus line so you must have a reliable vehicle
Salary:
$18.00-$23.00 per hour
Benefits:
- Casual dress
- Company events
- Flexible schedule
- Onsite parking
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
Salary:
$18.00-$23.00 per hour
Benefits:
- Casual dress
- Company events
- Onsite parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips
Ability to commute/relocate:
- Stouffville, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you require sponsorship to work in Canada?
Education:
- Bachelor's Degree (preferred)
Experience:
- Customer service: 4 years (preferred)
Work Location:
One location
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