Employee Experience Coordinator - Toronto, Canada - Bayshore HealthCare

Bayshore HealthCare

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Employee Experience Coordinator is responsible in managing the relationship with our team of caregivers, focusing on relationship building and retention strategies.

DUTIES AND RESPONSIBILITIES

Provide exemplary customer service as first point of contact in welcoming new employees
Facilitate all new employee orientations
Facilitate HR programs, including but not limited to Performance Evaluations, Service Awards, Employee Satisfaction Surveys, benefits administration and review.
Support the branch in training and education programs.
Maintain current knowledge of provincial legislation relating to Employment Standards, Human Rights, Workplace Health & Safety, and Labour laws.
Participate in ongoing internal and/or external continuing education activities.
Prepare photo identification cards for all caregivers
Handle all credentialing; verifying credentials of RNs/RPNs with the provincial professional associations, maintaining up to date records, reminding of expiry dates and preparing Credentialing reports as required
Champion field caregivers by providing assistance and support with any concerns related to experience and employment
Create and maintain human resources files such that all required documentation, including copies of current professional registration, licensing, security clearance, probationary and annual performance reviews, supervisory reports and continuing education documentation are included.
Maintain past human resources files in conjunction with the immediate supervisor and ensure that final performance reviews and/or exit interviews are included.
Participate in or lead the Health and Safety Program as directed by the immediate supervisor.
Handle benefitsrelated inquiries and assist caregivers to complete forms.
Handle external requests for reference checks and verification of employment; refer difficult situations to the Area Director
Maintain current knowledge of provincial legislation relating to Employment Standards, Human Rights, Workplace Health and Safety, and Labour laws; assist to handle real or suspected violations of legislated requirements.
Assist with discipline and counseling of employees as requested.
Participate in ongoing internal and/or external continuing education activities
Adhere to Bayshore Policies and Procedures.
Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System
Maintain confidentiality of client and corporate information and discuss same only with appropriate Bayshore personnel
Complete other tasks as requested

Job Qualification

Education
Minimum - Secondary School Diploma. Completion of a recognized Human Resources certificate or diploma program is preferred.

Experience
A minimum of two years progressively responsible and varied human resources experience.

Other Skills and Abilities
Exceptional interpersonal skills and ability to handle difficult situations in an objective consistent format;
ability to work independently and as part of a team; competency in keyboarding and Windows software;
ability to operate all standard office equipment; commitment to continued learning.