- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 2 years to less than 3 years
- Determine type of services to be offered and implement operational procedures
- Conduct performance reviews
- Ensure health and safety regulations are followed
- Participate in marketing plans and implementation
- Address customers' complaints or concerns
- Provide customer service
- Plan, organize, direct, control and evaluate daily operations
- 5-10 people
- MS Office
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Team player
- Ability to multitask
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
- Offers on-the-job training tailored to youths
- Provides awareness training to employees to create a welcoming work environment for youths
- Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)
- Facilitates access to Elders who can offer support and guidance to Indigenous workers
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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