Information Technology - Toronto, Canada - VTech IT Solution
1 week ago
Description
Education:
Bachelor's degree
- Experience: 1 year to less than 2 years
Work setting:
- Private company, corporation or industry
Tasks:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Webserver backup and recovery operations
- Provide customer service
Supervision:
- No supervision responsibility
Computer and technology knowledge:
- Networking software
- Networking hardware
- Networking security
Screening questions:
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
More jobs from VTech IT Solution
-
information systems vice president
Toronto, Canada - 5 days ago
-
Web developer
Toronto, Canada - 6 days ago
-
information systems vice president
Toronto, Canada - 1 week ago
-
Web developer
Toronto, Canada - 1 week ago
