Housing Support Worker - Campbell River, Canada - Vancouver Island Mental Health Society

Vancouver Island Mental Health Society
Vancouver Island Mental Health Society
Verified Company
Campbell River, Canada

1 month ago

Sophia Lee

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Sophia Lee

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Description

CASUAL - ROSEBOWL HOUSING SUPPORT WORKER (HSW)

Title:
Housing Support Worker


Classification:
Resident Building Attendant


Wage Rate:
Grid 15;


Collective Agreement:
Community Sub-Sector


Union:
Health Sciences Association of BC (HSA)


Location:
Campbell River, BC


Job Summary
The Housing Support Worker (HSW) provides assistance and support clients at the Rosebowl

  • BridgetoHousing program. The HSW ensures the safety and security of the building(s) while
encouraging independence, responsibility, and the healthiest lifestyle possible for program
clients. Client support, maintenance and janitorial duties are also part of this role.


Duties and Responsibilities

  • Client Support
  • Provide program clients with information about housing and housing guidelines.
  • Provide orientation for clients moving into supportive housing.
  • Promote positive client choices about activities of daily living (cooking, cleaning, laundry)
and support positive client choices by providing guidance and assistance where
appropriate.

  • Encourage personal hygiene when appropriate, including providing instruction to clients
on how to use on-site laundry facilities.

  • Encourage and support clients and provide information, emotional, organizational and
practical support.

  • Provides safe, friendly encouragement to clients; model communication skills,
appropriate boundaries and healthy living choices.

  • Cleaning and Maintenance
  • Report any building maintenance issues
  • Maintain a high standard of cleanliness, adhere to COVID safety protocols and ensure

- protocols are maintained.
  • Clean and prepare pods for moveins according to established room cleaning protocols.
  • Restock facility supplies and notifies supervisor when purchases are necessary.
  • Maintain security of the building by performing regular walk throughs to check that doors
and windows are secure.

  • Safety and SecurityUpdated: April 202
  • Observe and report any changes in client behavior.
  • Investigate and manage disturbances according to VIMHS safety policies and

- procedures.
  • Deal with client emergencies in accordance with VIMHS safety protocols, and report to
- supervisors and/ or authorities as required.
  • Request unwelcome visitors exit the building and/or obtaining appropriate services to

- assist.
  • Document all breaches of client policy and ensures appropriate parties are notified.
  • Monitoring/Evaluation/Record Keeping_:
  • Complete intake and discharge procedures.
  • Record observations to keep staff informed.
  • Maintain inventory and submit supply requisition as required.
  • Maintain filing and paperwork.
**Skills and Abilities

  • Ability to develop rapport with marginalized individuals
  • High level of empathy and compassion
  • Knowledge of harm reduction approach
  • Knowledge of mental health, substance use disorders, and homelessness
  • Ability to work in a dynamic environment
  • Physical ability to clean, climb stairs, and respond in crises
**Education and Experience

  • Minimum 6 months recent related experience and community support worker diploma, or
equivalent education and training.

  • Valid First Aid Certificate with CPR-C.
  • Valid Food Safe Level One Certification.
  • Naloxone Training.
  • Crisis Intervention Skills Training (nonviolent crisis intervention/ managing hostile
interactions) an asset.
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