Auto Collision Damage Estimator - Saskatoon, Canada - AutoCanada Inc.
Description
Collision Damage Estimator
Kavia Autobody
Saskatoon, SK
Are you seeking a career where you get to make the
best use of your extensive knowledge of the vehicle repair process, work as an
integral part of a dedicated team, and gain opportunities for career
growth and development in a
culture that invests in people?
At AutoCanada, we believe that everyone wins when we invest in people: our business, clients, and our
talent (you).
Why you want this Opportunity:
You will play an
integral role as Collision Damage Estimator:
- As a point of contact to clients through the entire vehicle repair process, you hold a critical role in terms of curating the customer experience.
- You will be joining a vibrant enthusiastic team that is highly collaborative and will support you through training to develop your skills in estimating and customer service.
- You will build and leverage your knowledge of the vehicle repair process by working directly with insurance partners and Collision Centre team members to deliver exceptional service to our valued clients.
- You will work in an upbeat clientfacing role in the clean and welcoming front office.
What we offer
- Competitive compensation
- Professional development plans, paid training, and career growth opportunities
- Comprehensive Group insurance plan, including extended health care, dental, travel, life, and longterm disability
- Employee Assistance Program
- Great working conditions
- Fastpaced, incredible and energetic work environment
- Up to date equipment
- Company events
- Free onsite parking
- Paid time off
- An opportunity to be part of an exciting, growing business
Your day to day
- Serve as a point of contact to clients during the entire repair process
- Examine and evaluate the client's vehicle to determine the extent of damage including structural, body, mechanical, electrical and interior damage.
- Write comprehensive estimates and supplements for comprehensive OEM repairs
- Inspect vehicles throughout the repair process for quality control to ensure the entire repair is completed to client, Insurance and OEM standards.
- Set customer expectations of required processing procedures and communicate the repair plan.
- Update and inform clients on completion times, costs and any possible changes regarding the status of the repair process.
- Compliance with all corporate policies and procedures, proper repair procedures, legislative changes, and industry trends.
- Provide exceptional customer service to our valued clients.
- Minimum of 1 year experience in a Collision Centre Estimator role
- Ability to be professional and deliver exceptional service to clients
- Excellent verbal and written communication, combined with the ability to interact and gain the support of senior leadership and other decision makers
- Strong organizational and time management skills
- Ability to manage priorities, perform a variety of tasks and meet required deadlines and targets
- A person who is a team player, of high integrity who is trusted by others and consistently honors their commitments
- Detail oriented, selfmotivated and resourceful
- Excellent skills in Word, Excel and PowerPoint. Highly skilled in standard office software (MS Office, SharePoint, etc.)
- Must possess a valid driver's license and a safe driving history
- Must be able to drive a manual transmission
INCC
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