Order Desk/ Office Assistant-- Contract Position - Mississauga, Canada - Hans Dairy Inc.
1 week ago
Description
Key Accountabilities and Responsibilities
- Receive product orders directly from customers and check for DC & DSD orders.
- Perform followup sales calls regarding reordering requests.
- Enter customer orders in the system.
- Generate proforma order invoices.
- Work with Supply Chain personnel regarding customer delivery issues.
- Ensure the customer call sheet is updated.
- Respond to general customer inquiries.
- Resolve customer issues/complaints with the support of management.
- Work with Sales and customers to resolve returns and credit disputes/issues.
- Respond to requests for order status.
- Investigate any issues with shipping orders, printing orders, inform customers and prioritize delivery.
- Booking shipments of LCL-DSD in system.
- Coordinate reprographics and distribute marketing materials.
- Assist with organizing marketing and product related events, shows and launches.
- Answer incoming calls and provide information to callers or route calls to appropriate person.
- Maintain signin/out logbook.
- Receive incoming mail and parcels and distribute/record accordingly.
- Make copies/ scanning of correspondence or other printed matter.
- Perform data entry support for other departments as needed.
- Sorting and distributing incoming mail and preparing outgoing mail.
- Using office equipment like printers, photocopiers, and computers.
- Organizing travel by booking accommodation and reservation needs as required.
- Schedule and plan meetings and appointments and manage calendars.
- Coordinating events as necessary.
- Helping organize and maintain office common areas.
- Create and update records ensuring accuracy and validity of information.
- Provide input to develop new processes as part of continuous improvement.
- Strict adherence to all Company established procedures and policies, including Food Handling, Health and Safety and Good Manufacturing Practices (GMP).
- Special projects or other duties as required.
Experience:
***This is contract position (Employee on Sick Leave).
Job Type:
Fixed term contract
Salary:
$17.00-$18.00 per hour
Benefits:
- Dental care
- Extended health care
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Mississauga, ON L4V 1C1: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Order desk/
Work Location:
In person
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