Learning Systems Administrator - Winnipeg, Canada - The North West Company

The North West Company

Verified Company

Winnipeg, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Joining NWC gives you the opportunity for growth and development throughout the company, a competitive salary and benefits package, and to be part of a dynamic and diverse culture.

NWC is a leading retailer to under-served rural communities and urban neighbourhood markets in the following regions: Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean.

Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. Check out for more information.

Your Role:

Administration
Maintain enterprisewide learning and people development systems
Collaborate crossfunctionally with other People, IT and Operational teams to enhance data connections and validity
Provide technical support to users within learning and people development systems
Liaise with learning and people development vendors to build / strengthen relationships, uncover opportunities for improvement, and guide cost management strategies
Provide recommendations to ensures current and future licensing needs are aligned with our budget
Support enterprisewide people teams with management and administration of learning and people development systems
Reporting and analysis
Administer ongoing dashboard reporting (KPIs) for People Development
Produce oneoff reporting requests to the business as required.
Act as point of contact to ensure training activities are tracked and reported on as required.
Present recommendations on key trends in training, talent development and engagement.
User Experience
Support the communication, onboarding, and awareness and user experience across People Development Systems.
Administer and support the permissions and access to learning and people development systems.
Ensure users/learners have timely access to learning and people development systems.
Technology and Innovation
Support any system updates are tested, validated and released as required.
Provide recommendations for continuous improvement and efficiency opportunities across all people development systems.
Support the testing and learning of pilots of new processes, systems and tools.
Support technology integrations and any data linking (i.e. API, SSO) with current or future systems.

Desired Skills & Experience:

Knowledge of Learning Management Systems.
Proficient in MS Office including Outlook, Excel, Word and PowerPoint.
Experience with business intelligence software, database management, HTML, web design are considered assets.
Experience in support of API and other systems integrations considered an asset.
Experience providing software or end user support.
Knowledge of process mapping.
Excellent verbalwriting communication and interpersonal skills, with a demonstrated ability to provide superior customer service
Demonstrated ability to handle multiple tasks without direct supervision, while paying strong attention to details
Comfortable working in an ambiguous environment with changing conditions, needs, and competing deadlines.
Second language an asset.

Location:
NWC Training Centre - 657 Century Street, Winnipeg MB (on-site)

Reports to:
Manager, People Development (Learning Experience)

We create a collaborative and constructive culture by:
Being Enterprising - Committing to our Customer - Working with Passion - Leading and Developing Others - Demonstrating Respect and Inclusivity - Building Trust

A competitive salary is being offered along with opportunities to learn, develop and advance throughout the organization. We thank all applicants for their interest; however only those selected for an interview will be contacted.

For Internal Applicants Only:

Salary Grade:
C0R006