Dispatcher - Vancouver, Canada - Busters Towing

Busters Towing

Verified Company

Vancouver, Canada

1 day ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Busters Towing is a busy 24-hour operation that has been proudly serving the
City of Vancouver for over 70 years.

We are trusted towing professionals with the largest fleet of light, medium, and heavy-duty tow trucks in Western Canada.

We currently have two openings to join our team as a P/T dispatcher. Below are the current shifts being offered at this time;
-
Wednesday

Sunday: 11 pm 7 am (graveyard shift)_

-
Training located at Vancouver office (remote work offered after training is complete)_
-
Overtime will be required to cover _
absences_
and vacations_

Training will take place at our office and will include extensive geographical knowledge of Vancouver.

Duties and Responsibilities:

Communicating with drivers over a 2 way radio
Providing drivers with accurate information such as location, type of vehicle, and instructions
High accuracy data entry
Prioritizing emergency calls
Keeping track of jobs, making sure they are distributed fairly
Customer Service skills answering inbound and making outbound calls
Providing daily reports to Management
Following safety procedures
Dispatch personnel according to written schedules and work orders, or as required by emergency situations
Maintain contact with drivers throughout their shifts and address any routing issues
Update customers on the status of their deliveries including any delays that occur
Maintain vehicle operator work records using computerized or manual methods and ensure timesheets and payroll summaries are completed accurately
Other duties as requested

Requirements:

Excellent communication skills
Ability to work with little to no supervision
Strong multitasking skills
Professional and adaptable
Geographical knowledge of the City of Vancouver
Able to solve problems in a timely manner and independently in accordance with Company policies/procedures
Secondary School Diploma
Clean Criminal Record

Busters Towing is a family-oriented company committed to providing a great work environment where employees treat each other with respect and dignity, while also contributing positively to our communities and our environment.

Benefits:

Family owned and operated with a family culture
Open door to provide ideas to improve efficiencies and performance
Individual recognition

Work Remotely

Potentially after 36 months of working at our office.

If you think you would be a good fit for this position, and are interested, please reply with an attachment of your resume.

Only those qualified will be contacted for an interview

Job Types:
Full-time, Permanent

Salary:
$21.00-$23.00 per hour

Expected hours: 40 per week

Benefits: