Fund Accounting - Toronto, Canada - State Street

State Street

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Job Title:
Fund Accounting & Administration, Associate 2

Job description:

Complete subscription, redemptions, transfer forms and other fund of funds investment related documents
Deliver services in accordance with Standard Operating Procedures and ensure that assigned work is performed to meet internal standards
Resolve routine problems using own initiative and escalate complex issues as needed
Conduct selfreview for completed activities and review completed activities for A1s
Maintain relevant documentation for assigned activities
Perform research and resolution on exception items; escalate unresolved issues to management as needed
Proactively share new ideas to support process improvement and changes to team processes
Record KPI information
Embrace system and process changes and implement as directed
Build and maintain positive working relationships with colleagues in all locations
Communicate effectively with others and seek clarifications where required
Demonstrate progression of process knowledge and understanding of all relevant functional activities in the team
Maintain professional integrity when dealing with clients and internal business partners
Primary operational day to day contact for clients as required
Build and maintain functional and technical knowledge across disciplines to enable handling the majority of client inquiries at the point of contact
Support client service delivery for operational and risk activities
Support onboarding, conversion and client change activities
Support interdepartmental processing and client servicing activities to ensure client satisfaction is met through adherence to SLAs
Manage own development by engaging in the PPR process, seeking feedback from others and by attending mandated and relevant training
Identify and report all risk and compliance issues, breaches and suspicious activities
Act in accordance with Risk Excellence as part of our Way Ahead foundation
Perform other duties as required

Education & Preferred Qualifications

Advanced Beginner to Proficient with a Bachelor's degree or equivalent work experience with a focus in related field preferred, 1-2 years of related experience in transfer agency, fund of funds or fund accounting.