Improvement Lead - Barrie, Canada - Home and Community Care Support Services

Home and Community Care Support Services

Verified Company

Barrie, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Description:

_ CARE AND BE CARED FOR - THIS IS YOUR __HOME_**As an Improvement Lead, you will be responsible for developing, implementing, leading, and monitoring organizational projects and improvement initiatives utilizing project management and quality improvement skills and knowledge. This role contributes to excellence in the delivery of patient services and the systems that support efficient and effective service delivery.

What will you do?

Utilizing lean six sigma and continuous quality improvement methods, lead the ongoing systematic review of business processes to maximize outcomes and efficiencies including:
Assuming roles of project lead, co-lead, or business process lead depending on project requirements or initiative.
Engaging and collaborating with HCCSS leaders and staff, service providers and other health system partners, to identify and prioritize areas for improvement.
Documenting existing business processes and workflows.
Supporting the identification and development of project and organizational metrics
Leading the tracking, analysis, and design/redesign of business processes.
Developing required job aids, SOPP's (Standard Operating Procedures), and other resources related to new or updated processes or practices.
Developing and/or supporting the development and delivery of education materials to impacted internal and/or external stakeholders.
Working with staff, service providers and other health system partners, to develop a process for the identification and prioritization of business processes to be designed/redesigned.
Planning for and supporting the implementation and evaluation of new and redesigned processes.
Collaborating with relevant staff groups/committees (e.g., Applications and Standards Committee (ASC), Patient Safety Committee, Provincial working groups, etc.), to develop communication tools including policies and procedures, forms, flowcharts, technical materials, correspondence, reports, presentations etc.
Supporting HCCSS staff learning needs through facilitation or coaching when required.
Assisting with the development and implementation of a comprehensive organizational quality framework, including participating on relevant committees.
Championing a quality and process improvement methodology across the organization and support the development, implementation and evaluation of quality methods and tools.
Identifying and advising on opportunities to improve the quality of services provided by the HCCSS.
Building organizational capacity for quality improvement by providing leadership in educating staff on principles, tools and methods related to quality improvement.
Supporting organizational functioning and operations through design, development, and management of technologybased tools.
Providing organizational leadership and support during business interruption events specific to business process and recovery.

What must you have?

University degree in healthcare, business administration or related discipline.
Relevant experience leading and/or managing mid to largescale organizational projects.
Excellent interpersonal, communication, assessment, problemsolving and decisionmaking skills.
Effective time management, prioritization, and organizational skills, with the ability to work independently and cooperatively in a busy environment.

We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.

What would give you the edge?

Training and/or certification in continuous quality improvement (CQI) methods such as Lean Six Sigma; IHI or other recognized quality improvement methodologies.
Ongoing education in project management, risk management or quality improvement.
Effective change agent with strong facilitation, negotiation and project management skills.

What do we offer?

We know wellness is supported with work-life balance.
In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:

Attractive comprehensive compensation packages and benefits
Valuable development opportunities
Membership in a world class defined benefit pension plan
Hybrid work environment
Temporary fulltime opportunity (up to 12 months)
Salary range: $79, $94,671.25

Who are we?

We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.

Why join us?

If you're interested in driving excellence in care and service delivery**, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity