front desk hotel clerk - Dawson Creek, Canada - Days Inn Dawson Creek

    Days Inn Dawson Creek
    Days Inn Dawson Creek Dawson Creek, Canada

    1 week ago

    Default job background
    Description
    • Education: Secondary (high) school graduation certificate
    • Experience: 7 months to less than 1 year
    • or equivalent experience

      • Work setting

    • Urban area
    • Hotel, motel, resort
    • Willing to relocate

      • Tasks

    • Register arriving guests and assign rooms
    • Process group arrivals and departures
    • Take, cancel and change room reservations
    • Provide information on hotel facilities and services
    • Provide general information about points of interest in the area
    • Investigate and resolve complaints and claims
    • Process guests' departures, calculate charges and receive payments
    • Maintain an inventory of vacancies, reservations and room assignments
    • Follow emergency and safety procedures
    • Clerical duties (i.e. faxing, filing, photocopying)
    • Answer telephone and relay telephone calls and messages
    • Assist clients/guests with special needs
    • Contact customers to deliver requested wakeup calls
    • Provide customer service

      • Computer and technology knowledge

    • Word processing software
    • Internet

      • Transportation/travel information

    • Public transportation is available

      • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Standing for extended periods
    • Work under pressure

      • Personal suitability

    • Client focus
    • Dependability
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Flexibility
    • Judgement
    • Organized
    • Reliability
    • Team player

      • Financial benefits

    • Group insurance benefits

      • Long term benefits

    • Long-term care insurance
    • Work Term: Permanent
    • Work Language: English
    • Hours: 40 hours per week