Crisis Intervener - Miramichi, Canada - Miramichi Emergency Center for Women

Description

• Assist in the overall operation of the Miramichi Emergency Centre for Woman, providing a home like atmosphere for the woman and children staying at the shelter.
• Assist the general public by providing information, referrals as needed.
• Respond to distress calls; assessing the situation, providing the information on the services of the shelter and other appropriate agencies.
• Record all incoming calls in the log book.
• Arrange transportation for woman needing such to come to the shelter.
• Act as an advocate for woman staying at the shelter.
• Provide support and encouragement,
• Complete an intake form on arrival of a client obtaining all appropriate information.
• Inform clients of house rules.
• Report to family and community services if child abuse is disclosed or it is suspected that child abuse has occurred.
• Record in clients files any problems that have been observed, or need to be addressed.
• Provide clients with information as requested.
• Record appropriate information in a daily log book.
• Keep employees informed of daily activities.
• Record all distress visits (crisis).
• Prepare room on the admission of clients.
• Contact other shelters for transfer or a client to another shelter.
• Become familiar with all aspects of the shelter including fire alarms, security systems, and appliances.
• Complete a departure form when a client leaves.
• Keep all files and information on clients confidential.
• Address issues of concern with executive director.
• Offer support and information showing choices, never telling a client what to do.
• Make contact with businesses and agencies as needed.
• Assume additional responsibilities as requested by the executive director.
• Must attend staff meetings when held.
• First aid and CPIC with vulnerable sector required.

• 12 hour shift
• Day shift
• Holidays
• Night shift
• On call