Engagement Lead - Toronto, ON MJ H
Only for registered members Toronto, ON MJ H, Canada
1 month ago
Job summary
Reporting to the Senior Clinical Manager, Patient and Family Experience, the full-time, permanent Engagement Lead will lead patient and family engagement work within the Patient and Family Experience team and Quality, Experience and Safety portfolio.
Responsibilities
- Support the work of the PFE teams with patient and family partners, including the Patient and Family Partners Program and advisory committees.
- Lead staff capacity building related to patient and family engagement, developing and delivery of education and training for teams and the collection and analysis of experience data, including through CAMH's new experience surveys deployed using Qualtrics.
- Work collaboratively with the Quality Excellence Council and Quality Working Groups to review experience data for the purposes of identifying quality improvement opportunities.
Job description
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