Product Manager - Toronto - Fullscript

Description

Overview

About Fullscript We're an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care. This simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment. We build tools that make care smarter and more human—tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.

This is your invitation. Bring your ideas, your grit, and your care for people. Join us and shape the future of care.

The Role

Care Mode is one of the most important bets we're making at Fullscript. It's a new kind of care experience—an adaptive, longitudinal companion that helps patients stay engaged, connected, and on track. For practitioners, it's a powerful way to extend care between visits, reinforce clinical guidance, and surface meaningful trends that improve outcomes over time.

This is not a feature team—it's a transformation team. As a Product Manager on Care Mode, you'll play a pivotal role in bringing it to life. You'll own the end-to-end delivery of key patient-facing initiatives—helping patients follow through on care plans and helping practitioners trust what we ship. You'll work closely with Design and Engineering, while also aligning across Clinical, Data, Marketing, and Practitioner teams to coordinate delivery and maintain coherence across surfaces.

This role is for a high-agency, delivery-driven PM who thrives in ambiguity, creates clarity, and moves work forward with momentum. You'll help ensure what we ship is clinically sound, patient-centered, and scalable for the future.

What You'll Do

• Lead initiatives from discovery through launch, including problem framing, scope definition, PRDs, execution, and iteration
• Drive focused, fast-paced delivery cadences with Design and Engineering—grooming, sequencing, and making tradeoffs with clarity
• Translate big-picture strategy into practical, measurable product work that reinforces clinical credibility and drives patient follow-through
• Ship early-stage Care Mode features like check-ins, nudges, plan reinforcement, and lightweight guidance frameworks
• Support behavior change by designing experiences that reduce cognitive load, clarify next steps, and adapt to patient context
• Define success metrics up front, and validate them post-launch using tools like Mixpanel and Looker
• Partner with Analytics to build dashboards and run fast, lightweight learning loops that guide future iterations
• Collaborate with Clinical, Product, and Practitioner teams to ensure new experiences are trusted, safe, and aligned across surfaces
• Work with Marketing and Customer Success to support positioning, launch planning, and practitioner education

What You Bring

• 3–6 years of Product Management experience, with full ownership of feature delivery
• Strong communication and writing skills—clear PRDs, good decisions, clean execution
• Experience shipping mobile-first product experiences (native or responsive web)
• Comfort with product analytics and defining instrumentation
• Familiarity with experimentation practices and launch safety (e.g., phased rollouts, kill switches)

Bonus if you have

• Background in healthcare or high-trust environments
• Exposure to behavior change or habit-formation design patterns
• Experience building digital coaching and engagement systems

What we can offer you

• Generous PTO and competitive pay
• Fullscript's RRSP match program for financial health
• Flexible benefits package and workplace wellness program
• Training budget and company-wide learning initiatives
• Discount on Fullscript catalog of products

Why Join Us?

We're building something big—and different. Care Mode is a core part of Fullscript's future, and this role is a chance to define what care looks like in the moments between visits. You'll help practitioners scale their care, help patients stick to their plans, and help make healthcare feel more human. You aren't just shipping features. You're helping shape the future of how care is delivered. If that sounds like something you'd be proud to work on—we'd love to talk.

Compensation

The salary range for this role is between $105,000 and $130,000 CAD. Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscript's total rewards package. Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.

Why Fullscript

Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.

What To Know Before You Apply

We're grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page. We're not able to respond to individual messages about open roles on email or social channels.

Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at

All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.

We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.

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