Specialist, Collections - London, Canada - Fairstone

Fairstone

Verified Company

London, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Specialist, Collections & Recoveries contributes to the overall success of the Collections vertical by building an in-house solution to manage the Recoveries lifecycle.

Key deliverables include building systemic solutions for Recovery related processes, while integrating collections systems in compliance with governing regulations, internal policies and procedures and delivery of regularly scheduled processes to facilitate flawless execution at 3rd party agencies while managing Fairstone Bank's operations.

Job description

Support the delivery of Collection Systems and technology projects that contribute to the delivery and execution of the inhouse Recovery process to deliver on objectives
Act as a direct liaison and represent the Collection System to its partners within Technology and Operations
Develop insight into data to develop Industry standard Performance Reporting
Frontend with 3rd Party Collections agencies to ensure they deploy bestinclass processes to ingest data and deliver Recovery objectives
Identify opportunities to streamline processes within the technical and functional design of the existing Collection System
Champions a highperformance environment and contribute to an inclusive work environment
Champion a customer focused & compliant culture while delivering results
Understand how the Bank's risk appetite and risk culture should be considered in daytoday activities and decisions

Key Skills

Strong technical aptitude coupled with the ability to drive business partners to deliver results
Related work experience within Risk Operations or a Collections vertical, managing account lifecycle using automated techniques & building performance Reporting
Experience in Data Analysis, Database Management Tools & Programming languages knowledge to derive business & system insights
Working knowledge of consumer credit lifecycle and Collections
Proven track record of working in a fastpaced environment requiring daily monitoring across the network and mitigating negative impacts
Experience in working with Datawarehouse and ability to query databases; mine and analyze data with a Strong knowledge of analytical tools
SAS/SQL
Ability to influence change and influence vendors' processes; effectively multitask and reprioritize as events dictate
Relevant work experience: 35 years

WE ARE PROUD TO BE:
Montreal's Top Employers 2023 by Canada's Top 100 Employers

We are honored to be recognized for offering a best-in-class workplace, incentives, and initiatives to our dedicated employees who have helped build Fairstone into an employer of choice.

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