Experience Service Advisor - Ajax, Canada - BMW Durham

BMW Durham

Verified Company

Ajax, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

BMW Durham is looking for an experienced and customer focused Service Advisor to join our team.

RESPONSIBILITIES:

Greet customers promptly in a friendly manner
Obtain customer and vehicle information
Provide excellent customer service to all customers
Clearly report all vehicle symptoms as described by the customer
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Explain all completed work and charges to customers

REQUIREMENTS:

Previous experience as a Service Advisor, at a Dealership
Proven record of achieving exceptional Customer Satisfaction
Previous customer service experience
Above average energy level
A desire for a long term career with a growing organization
Personal and professional integrity

Our Company is committed to being responsive to the diverse needs of its employees, customers and others, including those with disabilities, by striving to prevent and remove barriers to accessibility.

The Company will provide support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs.

Job Types:
Full-time, Permanent

Salary:
$50,000.00-$100,000.00 per year

Benefits: