Operations Coordinator - Vancouver, Canada - Iridia Medical Inc

Iridia Medical Inc

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

Help us enable even more peace of mind
Iridia was founded on the premise that broader access to Automated External Defibrillators (AEDs) would save lives.

We created the province's first workplace AED program, and have since helped countless communities, businesses, and facilities to become more resilient to sudden cardiac arrest.

We have built Canada's first privately owned mobile hospital, appointed it with an advanced medical team, and deployed it to provide care to BC's resource sector workers.

In times of COVID-19, we were all hand on deck, and acted as the voice of reason to provide practical guidance to businesses looking to operate in the face of the pandemic.

Through our
_five-pillar_ approach we enabled companies to maintain operations and/or re-open for business.

We also saw to it that Canadians could travel and get their much -needed vacations by opening a travel clinic dedicated to asymptomatic COVID-19 testing.

Along the way we've been shortlisted as a Top 100 employer, acknowledged for rapid growth, and nominated as having one of the best corporate cultures.

The journey to date has been a rich one to be sure, but there is much left to do.

As we emerge from the intensity of the COVID-19 pandemic period, we are looking to return to our roots.

We are re-investing in our team as we see many opportunities on the horizon to broaden and deepen our impact as a company.

And this is why we need you

Role Specifics
This dynamic role will have you at the heart of our Remote Care Services (RCS) Division.

Your role will have you coordinating the logistics and operations for the RCS team in a fast-paced environment requiring you to problem solve on the go and be a key team member committed to the highest level of service.

Reporting to the Operations Manager, you will be responsible for the optimization of all day-to-day components of the program including booking travel and corresponding with field team members and clients alike.

Key Responsibilities:

Coordinate all flights, hotels, and camp accommodations for all RCS projects
Act as a point of contact for field team members needing travel or accommodation support
Support RCS profitability by ensuring correct billable services
Accurately keep track of daily field team correspondence and activities
Review and track all expense reimbursement forms
Serve as Iridian Ambassador for vendors (pharmacies, equipment provider)
Generate monthly statistics for client satisfaction reports
Develop and manage the RCS field team calendar
Conduct and set up prework testing for field team members
Manage the distribution of resources as needed
Other duties as required

Skills and Qualifications:

Postsecondary degree or diploma
Comfort in working in a highpaced environment
Minimum 2 years of experience working in operational roles
Excellent oral, written, and interpersonal communication skills
Excellent collaborative and project management skills
Clientfocused and highlevel ability to maintain internal/external customer relations
Advanced proficiency in Microsoft Office including Word, Excel, and PowerPoint, is strongly preferred
Knowledge of invoicing and billing procedures along with basic financial literacy is an asset
Continuous improvement mindset with a wiliness to help drive positive changes
Flexible to respond to emergency calls as/when required (may include occasional weekends and afterhours)

In addition to a highly fulfilling opportunity to put your unique skills and abilities to use in a values-driven company, your seat on the Iridia bus comes with:

Competitive remuneration
A dynamic and collaborative working environment with highly engaged employees
Recognition programs
Social activities such as birthday celebrations, Iridia Day, staff lunches, quarterly events
And the opportunity to make a difference every day