- State‑of‑the‑art studios with needle piercing and gold and titanium jewelry.
- Collaboration with fellow piercers and continuous learning.
- Mentorship opportunities if you're passionate about sharing knowledge.
- Flexible full‑time or part‑time roles, and the possibility to relocate across our locations.
- Competitive wages, bonus potential, tips, and benefits for full‑time roles.
- Oversee the customer journey from greeting and check‑in to styling, transaction, and after‑care education.
- Provide a calm and professional demeanor, embodying Mejuri values in every interaction.
- Act as an ambassador of Mejuri, promoting brand awareness and building clientele in the local market.
- Communicate insights and opportunities to the Store Manager and Store Services when needed.
- Collaborate closely with the Store Manager on improving the studio's flow and processes.
- Work with store staff to update schedules and online booking.
- Explain proper aftercare, medical concerns, and risks to clients, and tailor information to specific materials.
- Lead by example on the sales floor, training the team on Mejuri's Steps of Selling.
- Promote services, including piercing, engraving, and other offerings.
- Oversee and manage all studio operations in partnership with the Store Services team and Store Manager.
- Support inventory management and feedback to ensure optimal quantities and assortment.
- Maintain health and safety standards, including cleanliness, sharps and biohazard waste, and space requirements.
- Uphold legal compliance: verify IDs, handle waivers, and stay updated on local laws.
- Stay updated on Mejuri products and become a product expert on the piercing assortment.
- Support pull‑up and downsizing processes for each client.
- Style, stack, and suggest products, enabling clients to design their own ear stacks.
- Drive appointment occupancy through promotion, education, and awareness.
- Coordinate with Store Services to order necessary equipment.
- Ensure all legislated paperwork and record‑keeping requirements are met.
- 2+ years experience with needle piercing.
- Experience working with threadless jewellery.
- Up‑to‑date First Aid and Blood‑borne Pathogens OSHA certifications.
- Experience with an autoclave or Statim.
- Registrable with local law enforcement or meet local permit requirements.
- Understanding of local market piercing law requirements.
- Strong knowledge of health and safety protocols surrounding piercing procedures.
- Demonstrated service excellence in a consumer environment.
- Desire to work in a fast‑paced, entrepreneurial environment.
- Bonus: Experience selling product at a fast‑growing company.
- US & CA ONLY: Comprehensive medical, dental, and mental health coverage.
- US ONLY: 401(k) & commuter benefits plans.
- UK ONLY: Comprehensive medical benefits including PMI, Cashplan, and pension program.
- Paid time off—vacation and sick days.
- 4 months of 80% parental leave salary top‑up and personalised return‑to‑work plans.
- Keep 100% of tips earned.
- Regular feedback via performance reviews.
- In‑house retail learning program.
- RAISE THE BAR – Stay curious, seek feedback, strive for excellence.
- CUSTOMER OBSESSED – Get close to the customer and prioritise them in our decisions.
- EMPOWERED OWNERS – Treat the company like your own, take initiative.
- FIND A WAY – Seek simple, creative solutions, and act fast.
- DRIVE RESULTS – Be clear on goals and relentless in achieving them.
- TEAM FIRST – Value team success over personal ego.
Lead Piercer - Laval (administrative region) - Mejuri
Description
About Mejuri
Since 2015, Mejuri has reimagined what fine jewelry can be in a modern world—shifting it from a traditional gift to a personal choice rooted in self-expression. Founded by third‑generation jeweller Noura Sakkijha, the brand was built on a simple idea: fine jewelry shouldn't require a special occasion, and it should never come with guilt. It's about celebrating yourself—your style, your life, your everyday.
Mejuri meets customers where they are—online, in app, and through a growing global retail footprint of 58+ stores worldwide. We are deeply committed to responsible sourcing, sustainable practices, and philanthropic initiatives that reflect our values and long‑term vision.
The Role
As our Piercing Lead, you'll be the heartbeat of the Mejuri Piercing Studio. Your mission is to elevate customer service, boost profitability, and create an environment where jewelry dreams come true. You will manage initial piercings, ensure safety and hygiene, and maintain the gold standard of our studio.
What Awaits You
Customer Experience
Operations
What You'll Bring
Benefits
Values
Accessibility & Inclusion
Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual's race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status, or marital status, or any other protected category recognised by provincial or federal laws.
Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs.
Pay Transparency
Looking for the perfect next opportunity is a big decision. Mejuri recognises the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of $X – $X per annum based on the candidate's experience and qualifications.
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Equal Employment Opportunity
At Mejuri, our success is driven by our Purpose and Values. Our strength comes from each team member's dedication to embracing and embodying these Values daily. Success means living our values relentlessly.
We are committed to fostering an innovative environment. All employees will receive regular performance reviews.
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