Membership & Sales Service Staff - Halifax, Canada - YMCA of Greater Halifax/Dartmouth

YMCA of Greater Halifax/Dartmouth

Verified Company

Halifax, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Title:
Membership & Sales Service Staff

Reports to:
Membership Manager

Position Status:
Full Time

Salary:
$15.00

Start Date:

ASAP

Location:
YMCA of Greater Halifax/Dartmouth/Halifax, John w. Lindsay

The YMCA is a place where everyone belongs, we are committed to providing equal opportunities for all, in a welcoming space that is both nurturing and fun - a community of shared responsibilities, where children and families can thrive.

There are lots of places to work, but few opportunities to do work that really matters, and the Y is one of those rare places.

When you join our team, you don't just get a job - you'll embark on an exciting path of career development.

You will be part of a team that provides children, youth, and adults of all ages reach feel a sense of belonging to their community.

The Opportunity

As Membership & Sales Service Staff you play an integral role in ensuring programming excellence through provision of a positive, inclusive, and meaningful Y experience that enhances participant achievement of a healthy lifestyle and healthy communities.

Reporting to the Membership Manager, this role is integral to ensure the first point of contact is positive and welcoming for visitors, clients, and program participants.

Responsibilities include:

Provide sales services as well as assisting our membership team with our targeted membership goals
Ensure compliance with all safety requirements, industry standards, staff certification and Child Protection processes in support of provision of safe environment for all participants, visitors, staff, and volunteers. Ensure that all member files are organized, maintained, and protected in keeping with Association confidentiality and record retention processes.
Foster a collaborative, inclusive atmosphere in internal/external dealings and communications in support of program delivery. Respond to questions, requests for information, and support issue resolution in a timely, meaningful fashion. Provide support to Association program areas by actively sourcing
opportunities to
promote and engage members, as well as to assist with special events or activities to profile our Y mandate, values, and offerings.
Other duties as assigned.

Qualifications and Skills

12 years' experience in Customer Service, Hospitality, Member Relations and/or Sales
Strong customer service/sales skills, with demonstrated ability to build relationships and establish rapport with clients
Experience using Class System and multiline phone system an asset
Experience generating internal and external leads
Bilingual in French, Arabic, etc. is an asset
Excellent verbal, written communication, and presentation skills
Selfmotivated, with strong attention to detail
Experience in fundraising or nonprofit sector is an asset
Strong organizational and time management skills
Intermediate proficiency in Microsoft Office Suite

We Offer

Participation in Comprehensive Group Benefits and Pension Program
Strong Work Life Balance Programs (i.e. Paid Personal and Vacation Days)
Individual & Family YMCA Membership options
Access to discounted childcare/program

We look forward to hearing from you

The YMCA of Greater Halifax/Dartmouth is an equal opportunity employer that values the diversity of people and communities and is committed to excellence and inclusion in our Association. We are committed to an environment that is barrier free. If you require accommodation during the hiring process, please inform us in advance to arrange reasonable and appropriate accommodation. Applicants are encouraged to selfidentify._