Customer Service - Thunder Bay, Canada - Trans Canada Safety

Sophia Lee

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Sophia Lee

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Description

Trans Canada Safety is looking for a Retail Sales Representative / Inside Sales to provide excellent customer service for our growing store.


Responsibilities will include, but aren't limited to:

  • Greet and direct customers
  • Answer the telephone
  • Provide customers with accurate information (e.g. product features, pricing and aftersales services)
  • Answer customers' questions about specific products/services
  • Conduct price and feature comparisons to facilitate purchasing
  • Ensure racks are fully stocked
  • Maintain presentable and clean product displays
  • Manage returns of merchandise
  • Coordinate with the Outside Sales team to provide excellent customer service to Key Accounts
  • Prepare quotes for customers
  • Promote quotes to sales order
  • Various administrative/data entry tasks as requested
  • Stay uptodate with new products/services


Ultimately, you will ensure that all our customers are satisfied with the service(s) provided, and you will contribute to the store's success.


Benefits:


  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • RRSP match
  • Vision care

Schedule:

  • Monday to Friday

Work Location:
In person

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