Director, Health Solutions Growth - Toronto, Canada - Sun Life

    Sun Life
    Default job background
    Full time
    Description

    Job Description

    :

    Reporting to the AVP, Health Solutions Enablement & Growth, the Director, Health Solutions Growth is accountable for growing income for a variety of health solutions products by increasing client adoption and end user utilization. This will be achieved across a number of different distribution channels, including Group Benefits, other Sun Life Canada BUs (such as GRS), external third parties, and Canadians more broadly. While each product and channel will have its own specific approach, the mandate will generally include developing strategies, understanding consumer and client needs and opportunities, building and executing on go-to-market plans, strategically selling with partners and employers, and collaborating closely with the relevant product teams. This role will be a critical part of the overall Health Solutions leadership team, ensuring our solutions are embraced and used by clients. The leader will also play a pivotal role in ensuring Sun Life Health achieves its commercial ambitions. This adoption and utilization will drive important health outcomes for Canadians, directly contributing to our purpose.

    What will you do?

  • Build robust strategic roadmaps, identifying key workstreams and initiatives and tactics required for success
  • These would include but may not be limited to: Setting growth targets Building and co-creating marketing plans Setting product parameters Coordinating any development or IT work necessary Identifying appropriate customer segments Helping make medium and long term product decisions Adapting existing products to meet requirements for new channels
  • Work proactively with other Sun Life BUs to understand their strategies, products, and ambitions in the health space
  • Collaborate and identify areas of opportunities where existing or future Health Solutions can help augment existing product offerings or potentially be introduced to clients
  • Understand the partnership environment beyond the Sun Life ecosystem; determine which entities have health solution needs that Sun Life Health can help solve
  • Help respond to inbound inquiries to screen and identify new commercial opportunities for Sun Life Health
  • Collaborate with existing teams to execute on marketing plans, including the development of collateral, communications, and activation strategies
  • Develop required tracking, reporting, and monitoring of the sales funnel across different channels and products
  • Lead strategic discussions with large opportunities
  • Demonstrate a thorough understanding of Sun Life Health solutions products while aiming to partner to help solve key challenges for the prospective client
  • Close sales opportunities through business development acumen
  • Liaise with our existing business development teams and partner commercial teams where applicable
  • Oversee key implementation activities to ensure a smooth launch
  • Work in conjunction with product teams to understand the 'art of the possible' and ensure alignment between product features/capabilities and market commitments and sales levers
  • Set guardrails for customization and default offerings; collaborate where necessary to meet customer needs
  • Provide an ongoing feedback mechanism from BD and commercial teams in the spirit of continuous improvement and product evolution
  • Accountable for growth targets across a variety of Health Solutions products and offerings
  • Targets may include income but also related metrics including reach, registration, utilization, and more
  • Targets may be shared with other Health Solutions product teams and business development teams
  • What do you need to succeed?

  • Motivated by a strong desire to make a difference in the lives of our plan members and improve their health outcomes
  • Strong strategic orientation – ability to identify and pursue opportunities that will either build or extend our business model
  • Strong understanding of the health industry and environment and ability to synthesize market opportunities for Sun Life Health
  • Proven ability to translate strategy into execution and manage initiatives effectively and efficiently
  • Excellent leadership skills and a track record for collaborating with other teams and stakeholders
  • Strong client orientation – ability to interpret client needs and wants while building trust and long terms relationships
  • Experience in selling to large employer and business buyers
  • Excellent articulation and presentation acumen with comfortability presenting to internal and external executive audiences
  • Strong and seasoned negotiation skills
  • Solid knowledge of the Health industry, with an emphasis on digital health
  • Understanding of the Group Benefits market would be an asset
  • As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.
  • University-level education
  • Health industry work experience of 5+ years
  • Experience in business development, commercial or strategic roles of 5+ years
  • Background in strategy, product development, and/or business development
  • What's in it for you?

  • Working together, sharing common values, and encouraging growth & achievement
  • Flexible Benefits from the day you join to meet the needs of you and your family.
  • We're proud to be recognized as a company with a 2023 Most Trusted Executive team by Great Place to Work Canada
  • Join one of our many Inclusion Networks. These voluntary, employee-led groups are dedicated to creating connection, fostering inclusivity, and building community.
  • Charitable giving through our You Give, We Give program lets you give back to your community – and in many cases, we'll match your contributions.