Guest Services Coordinator - Calgary, Canada - Compass Group

Compass Group

Verified Company

Calgary, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

You might not know our name, but you know where we are.

That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.

You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more.

We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow.

Join us now and point your career forward

Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we're here to serve. Because of what we do, people share so much more than a meal. And that's why this is so much more than a job.

Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.

Job Summary:

How you will make an impact:

You will be responsible for establishing a welcome, warm, and professional atmosphere for all our clients, new hires, customers, and employees.

As a Receptionist, you will:

Greet and handle visitors with a positive attitude.
Answer telephones in a friendly, professional manner, takes messages with accuracy and appropriately handles or refers questions and requests.
Handle onfloor conference room activities, both visually and by means of the reservations system, being aware of meeting start/end times, attendees in the room, food and beverage orders, etc. Advises the appropriate staff members of changes in meeting room status, special requests, etc.
Implement established security policies and procedures with regards to arriving and departing visitors, contractors, delivery people, etc.
Handle car service requests for visitors and staff members.
Communicate requests to the appropriate internal support departments such as building maintenance (heating and cooling issues), IT (computer issues), AV technology (meeting room technical support), and mail room (package pickups and deliveries)

About you:

Two to three years of experience in a client service/reception position within a hospitality or corporate environment
Proficiency in Microsoft Office Suite and knowledge of office technology/equipment
Excellent listening and verbal communication skills
Discreet, ethical, and committed to maintaining a high degree of confidentiality