Driver Support Specialist - Dartmouth, Canada - Seaboard Transport Group

Seaboard Transport Group

Verified Company

Dartmouth, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Founded over 55 years ago, the Seaboard Transport Group is a privately-held organization comprised of numerous transport brands across Canada and the United States.

Seaboard is a recognized leader in the Bulk Truckload Industry and the recipient of numerous awards for Customer Service, Safety and Innovation.

The Seaboard Transport Group of Companies has grown by providing excellent service to clients in both the petroleum and chemical industries.

The Seaboard Transport Group of Companies uses continuous improvement ideologies and industry-leading in-truck technology to ensure we consistently deliver reliable and sustainable service.

It is our commitment to transportation excellence that has fueled our growth to become one of North America's largest leading bulk carrier.

As a family owned business the members of the Seaboard Transport Group work together as a unit filled with transportation enthusiasts on the road, on the ground and in the office.

Join us today as we are currently hiring an
Driver Support Specialist based in
Dartmouth, NS.

Core Job Functions:

Address issues raised by operations via the Driver Support Ticket on SeaNet.

Including but not limited to:

Automated workflow issues.
Paperwork scanning issues.
Vehicle connection issues.
Assist Driver Care Centre staff as escalation point for Technical Support.
Assist Real-Time IT Support Admin as required.

Including but not limited to:

Trimble inventory support tasks and auditing.
Monthly review of active DSN's vs Fleetlist.
Weekly audit and update of PeopleNet vehicle settings.
Proactive monitoring of communications with, and restoration of, vehicle connections.
Management of ELD conflicts within Trimble/PeopleNet environment.
Assist compliance with unidentified Driver and Uncertified Logs when possible.
Additional duties as assigned

Job Requirements:

Proven ability to deal productively and professionally with internal customers
Ability to work effectively with mínimal supervision
Excellent organizational and timemanagement skills
Excellent communication skills verbal and written
Analytical and problemsolving skills are required
Well organized, detail oriented and a proven ability to work well in a fastpaced, deadline driven environment
Strong interpersonal skills required
High level of motivation and energy
Reliable and dependable