Proposals Team Supervisor - Burlington, Canada - Endress+Hauser Canada Ltd.

Endress+Hauser Canada Ltd.

Verified Company

Burlington, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Based in Burlington, the Supervisor leads and develops the team to achieve the required results utilizing KPI'S.

In addition, this commercially focused role ensures a seamless customer journey through process optimization throughout the Project Acquisition Life Cycle, including instrumentation, engineered solutions, and value-added professional services to select global, national, and regional strategic accounts.

**Role + Responsibilities

Supports team through orientation, training, assigning, scheduling, coaching, counseling, and other employee needs
Leads and manages team through change in systems, policies, processes and procedures and identifies training opportunities for current staff
Reviews customer experience and removes roadblocks where needed to seamless customer journey
Primary contact for escalation, prioritization, and coordination of TASKS or PCon activities for PCon Team
Ensures team follows One Business Process Management processes steps as outlined in (Signavio) Company Process Management Tool and ISO 9001 guidelines
Ensures all appropriate processes are followed to successfully meet Global and Functional Performance Indicators for Project Acquisition cycle
Ensure the customer's needs and expectations are met by the Company
Attends monthly Extended Leadership Team meetings and trainings
Gives status reports and updates to manager on team and any challenges that need assistance/escalation. Any other duties as assigned.

**Qualification + Profile

Postsecondary technical education preferably in instrumentation, process control, automation, electronics or engineering
Minimum 5 years experience in proposal development cycle including creation of technical proposals and interaction from customer to quote
Leadership/Supervisory experience
Intermediate computer processing skills including Microsoft Excel, PowerPoint and Word
Excellent verbal and written communication skills
Strong organizational skills Bilingual English and French an asset.

**Benefits+Perks

Leed Gold, Net Zero Carbon, Net Zero Energy customer experience centre
Health, Dental benefits and more
Unique family culture Fitness centre on site

-**Contact Us+Apply
Endress+Hauser Canada is an Equal Opportunity Employer and does not allow discrimination or harassment of any kind.

All applicants and employees will be considered without attention to race, creed, ethnic origin, sex, age, sexual orientation, disability, family status or any other status protected in Canada.

Decisions will be made based on business needs and qualifications for the role. If you require reasonable accommodations during the interview process, please let us know.