Team Member - Toronto, Canada - Saisethsons Hospitality Group Inc.

Sophia Lee

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Sophia Lee

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Description
As a Team Member at Tim Hortons, your top priority is guest satisfaction

We are currently hiring Full-time/ Part-time team members in multiple locations


As part of our team we offer you:

  • Hospitality & Leadership Professional Training & Development Programs.
  • An opportunity to become certified binder champion after 3 months
  • Management Development Program for an Expedited Career Advancement and Growth.
  • Flexible working hours.
  • Free and discounted products.

What to expect in your role as a team member:

  • Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.
  • Prepare different types of beverages according to standards including marking lids and pots.
  • Prepare food items such as bagels, wraps, sandwiches following proper builds as well as maintaining food safety standards.
  • Operate ovens/egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc.
  • Ensure all showcase specifications are met.
  • Cleaning of the production area and back of the house area on a daily basis.
  • Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily.
  • Maintaining a clean Restaurant interior, exterior, parking lot, dining room and restrooms.
  • Maintain cleanliness of equipment each shift.
  • Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.
  • Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest.

REQUIREMENTS

  • Demonstrate a passion for hospitality and creating exceptional Guest experiences.
  • Be able to work under pressure while maintaining food safety standards.
  • Have a passion for serving, making food and beverages and good time management.
  • Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer/ fridge.
  • Enjoy working with a successful team in a safe environment.
  • Have a strong work ethic, be punctual and responsible.
  • Previous experience in guest service field is an asset.
  • Have or pursuing a postsecondary diploma in Hospitality management or related fields is an asset but not required.
  • Flexible availability is preferred

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