Learning Technology - Toronto, Canada - TD Bank

TD Bank

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

TD Description
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Department Overview

Learning and Development (L&D) is responsible for the strategic direction and establishment of learning and development solutions to build capabilities for leaders and employees consistent with TD's business objectives and talent strategy.

About this Role

The Learning Technology & Analytics Specialist is a key role within the L&D function tied to both learning technology and data & analytics.

The role supports the maturation and growth of TD's learning ecosystem and L&D's stewardship of enterprise learning and development data.

They lead projects and initiatives aligned with the learning technology roadmap.

The Learning Technology & Analytics Specialist has strong expertise in their field and stays on top of emerging learning technology and data & analytics trends and will be expected to demonstrate this expertise to help influence the learning technology roadmap.

CUSTOMER

Bring a consulting and horizontal skillset to lead and support multiple types of engagements encompassing people, process, data, reporting, and technology aligned to key business imperative
Own or contribute to the development of learning technology and analytics related assets including methodologies, playbooks and training programs
Identify and execute on the opportunities to reach the next level of learning technology capability and accelerate data delivery
Strong problem resolution and consensus building skills
Strong focus on attention to detail to produce and communicate high quality, accurate and timely deliverables
Plan, manage, lead and oversee the endtoend delivery of business requirements for learning solutions in support business initiatives intake

SHAREHOLDER

Develop and distribute change communications as it relates to learning technology release management
Identify and analyze data and technical issues in partnership with technology partners and work with vendor towards a fix
Translate L&D business requirements to analytics and reporting needs that can be easily interpreted by our Data Analytics and Reporting partners as well as other target audiences
Support and execute data & reporting to meet enterprise level L&D needs
Work collaboratively with Thrive Pathway Governance Lead
Work with 3rd party content providers on content usage, release, and retirement management
Build strong relationships with Line of business partners and other key internal and external partners (LOB Analytics, Privacy, TRIMS, etc.)
Works with L&D Leadership and LSAs/TLAs to facilitate the identification and articulation of key LOB learning technology and analytic needs and contribute to accelerating their delivery
Excellent relationship management skills with many diverse stakeholder groups.
Excellent written and verbal communication skills with the ability to communicate clearly with Senior Management.
Working with ambiguity to breakdown and solve business problems by delivering a strategy, methodology, solution/approach, and building consensus with stakeholders across L&D & Partners
Leads learning solutions business requirements management / work packages for learning technology projects with multiple stakeholders and across multiple Lines of Business
Provide leadership and work collaboratively with stakeholders including business, technology and finance partners to support project benefits and changes to business processes, policies and systems across multiple LoB #CTOCareers

Job Requirements

TEAM

Explore and assess new functionality planned or launched by our learning technology vendors to analyze which and how it can be leveraged by TD and any limitations they have
Leads knowledge management functions for emerging learning technology team, including EDLM
Must be able to work both independently and in a team in a fastpaced environment
Sound to advanced knowledge of business analysis, project delivery practices and standards across the project lifecycle
Identifies, coordinates and in some cases leads problem resolution for complex issues at all levels

BREADTH & DEPTH

EXPERIENCE & EDUCATION

Proven learning technology and analytics expertise with track record of identifying business opportunities and delivering solutions that encompass people, process, data, and technology
Experience developing and implementing Enterprise L&D capabilities with business and product knowledge
5+ years of relevant experience in learning technology and data analytics and/or consulting, ideally in an influencing or advisory capacity
Undergraduate degree or technical certificate in a related field
Experience within data management or corporate areas preferred
Strong analytical skills to exercise judgement and identify solutions
Indepth industry knowledge, including current big data trends and challenges globally #LI-Hybrid

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