Account Manager - Victoria, Canada - Buyerlink

Description

This is a continuous job posting We are always looking for great people to join our team.
High level job summary:
The Account Manager is a key member of the Buyerlink Client Success team. You are passionate about building long lasting client relationships, and have the technical know-how to dig into stats to identify high-value opportunities with existing advertising clients. In this role, you will foster a client portfolio and be the go-to contact for anything related to your client accounts. This is an in-person role at our Victoria, BC office near uptown.

Deep dive, here's what you will do:

• Account Management:
  • Meet and exceed monthly targets and KPIs, including account growth, churn, etc.
  • Build and maintain strong relationships with current clients (via phone, IM, email, and potential travel)
  • Pitch current clients on new growth opportunities
  • Conduct Quarterly Business Reviews with key clients
• Dig Into Data:
  • Digest client data and feedback to the team in an organized manner
  • Monitor client report stats and perform data analysis to identify opportunities & challenges
  • Seek proactive budget increases, new product opportunities, and other strategic opportunities with existing clients based on strategic account management
• Be an Industry Expert
  • Represent the company at trade shows and conferences
  • Build and maintain an intimate knowledge of the performance marketing industry to identify trends and opportunities
• Be a Team Player
  • Regular reports to the Sales Manager
  • Ad-hoc special projects

Qualities and skills you possess:

• Two to four years of experience in a related role
• A track record of successfully hitting targets & maintaining successful client relationships
• Ability to perform data analysis and translate findings into actionable business recommendations and strategy
• Savvy with CRMs
• Strong communication skills, both verbal and written
• A can-do, proactive approach to problem-solving
• Exceptional sense of organization and attention to detail
• A clear and personable communicator
• Ability to take direction well and follow through with project deadlines
• Ability to plan work to meet deadlines and unexpected situations and/or requests
• Background in lead generation or digital marketing
• Post-secondary education in business, commerce, or marketing preferred

Life at Buyerlink:

• Take part in our Service Days program - where you'll be rewarded with paid time off for volunteering and making a positive impact in your community.
• Join forces with our diverse Global Community and connect with team members from all over the world.
• We offer Comprehensive Benefits & a Wellness package to ensure your total well-being.
• We're dedicated to your professional growth and will support you every step of the way on your career path with ongoing Professional Development opportunities.
• Enjoy delectable, complimentary lunches all week long, and participate in occasional team activities in-office.

Salary range: $50,000 - $65,000 annual salary, plus eligibility to participate in a variable bonus plan

Who we are

As a fully integrated technology platform, Buyerlink simplifies online marketing, empowering businesses of all sizes to gain access to in-market locally targeted consumer demand at scale. While Buyerlink is focused on providing a massively effective, locally targeted marketing solution, as a One Planet company our true fulfillment stems from operating a mission-driven business with a measurably positive impact on the world. Our fundamental values place love at the center of every facet of the business. We stand for social justice, women's rights, racial justice, and unity. Buyerlink provides the means to uphold our unwavering commitment to universal philanthropy.

The types of Personal Information we may collect (directly from you or from Third Party Sources) and our privacy practices depend on the nature of the relationship you have with Buyerlink and the requirements of applicable law. We endeavor to collect information only relevant for the purposes of processing. By continuing, you agree to Buyerlink's privacy policy, which can be accessed here.

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