Design Consultant - Vancouver, Canada - CB2

CB2

Verified Company

Vancouver, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Design Consultants work with customers to help plan and design their spaces. Through elevated designs and delivering on the CB2 Experience (Be Positive. Inspiring. Finding a way), the Design Consultant will maximize company sales growth and profitability.

Their expertise, teamwork, passion for design, use of the design tools and creative selling skills will help deliver an amazing experience for the customer.

What you'll do:

Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store and virtually with customers.
Create elevated CB2 designs for customers using the preferred design tools to create moodboards, 2D floor plans, product lists, and style inspiration.
Possess a clear understanding of the CB2 brand aesthetics and merchandising strategy by channel
Store, Online, Catalog.
Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our four steps of selling, as communicated by the store manager.
Stays informed with the marketplace and industry trends.
Actively listen to the customer to best identify which products will best meet their needs and communicate company loyalty services, when applicable. (e.g. designer rewards Design Trade Program, CB2 credit card, and gift registry).
Support and model excellent service by exhibiting a positive attitude and enthusiasm both instore, virtually, and potentially in a customer's home, ensuring all customers are provided gracious, quick, and efficient service.

What you'll bring:

1+ years of relevant experience in Furniture Sales/ Home Decor Design or retail/ customer service experience.
Experience working one on one with clients and recommending solutions
Proficient in Google platforms, virtual communication, design tool experience preferred
Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles.
Excellent, effective, and timely communication skills and the ability to translate the brand vision of CB2 and the customers' wants/needs.
Strong affinity for technology (2D and 3D tools, Google suite, video conferencing) and proficient in floor planning.
Ability to stay up to date on current design trends.
Proven track record of building longlasting relationships with customers
Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends
Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night