Lead, Information System and Knowledge Management - Surrey, Canada - Fraser Health

Fraser Health
Fraser Health
Verified Company
Surrey, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description

Why Fraser Health?:


Are you looking for that job that will allow you to combine your expertise in knowledge management with your proven leadership skills? Do you take responsibility for your own performance and aim to model integrity, resilience and confidence? If you have answered yes, then we want you to consider our current
Full Time Information System and Knowledge Management Lead position.


In this role, you will join our People Informatics & Systems team at our
Central City office located in
Surrey, B.C.

An ideal location with access to rapid transit, on site-gym and shopping services as well as other amenities.

Bring your strategic approach, passion for effective information distribution and use, as well as capacity to inspire others in an environment striving for service excellence.


Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka'pamux Nations.

Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision:
Better health, best in health care.


Effective October 26th 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization "WHO" approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines).

Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.


Detailed Overview:

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
The Lead supports the initiatives of Fraser Health's knowledge management strategy within Employee Experience.

Providing consulting and technical services, the Lead supports the conscious strategy of getting the right knowledge to the right people at the right time and helping people share and put information into action in ways that will improve organizational performance.

The Lead works within Employee Experience and its customer base to identify the use of technology and systems, assess processes and user needs, develops systems and reports that pulls integrated information from a variety of sources.

Works to ensure the smooth integration of information between payroll, benefits, finance and human resources. Reviews management plans, identifies sources of information and compiles reports with cost impact assessments. Identifies training needs within Human Resources and provides training to staff to develop in-house expertise. Supervises and provides leadership to assigned staff.


Responsibilities:


  • Provides consulting and technical resources to Employee Experience portfolio by assessing, developing, obtaining and/or compiling information and/or processes that support a strategy of knowledge management getting the right knowledge to the right people at the right time and helping people share and put information into action to support organizational performance.
  • Works within Employee Experience portfolio to assess information needs, project objectives and a range of avenues to support the exchange and access to information.
  • Establishes service contracts with outside programming resources, reviews and sets time frames, work frames and costs of external consulting/programming projects. Monitors and reviews processes. Reviews and assesses programming and systems delivered by external vendors. Accepts or returns for further work and approves final products and invoices for payment.
  • Assess internal and external Employee Experience customer information and service needs; works within the strategic goals to develop and recommend service and information/knowledge delivery processes and systems; assesses HR practices and makes recommendations on changes to better align with an effective distribution of knowledge.
  • Develops systems and reports to compile information from a variety of sources that would include Meditech payroll and finance systems, Access Databases, Human Resource Information Databases, Ministry of Health (HSICS) and other sources.
  • Works with Employee Experience portfolios to assist in the exchange of information between Fraser Health and outside sources.
  • Reviews organization structure proposals, compiles reports from Meditech and/or Human Resource Information databases, prepares cost impact assessment and reports.
  • Prepares starttofinish spectrum of assistance in the rollout of processes and systems (technical documentation, user training material, information sessions and presentations).
  • Supervises and provides leadership to assigned staff; assigns work, monitors the quality of work and completes performance appraisal.

Qualifications:

Education and Experience
Bachelor's

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