Mail Services Administrator - Waterloo, Canada - Sun Life

Sun Life

Verified Company

Waterloo, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self.

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you.

Your leaders will inspire and help you reach your potential and soar to new heights.

Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Location:
In-Office at Waterloo King

The Mail Services Administrator role offers an exciting opportunity to work in a fast paced, innovative and dynamic team environment, providing support to Sun Life Business Units.

Reporting to the Team Leader, you will play a key role in ensuring effective production and handling of incoming and outgoing mail and couriers and ensuring service standards are met and strict quality targets are adhered to for a variety of tasks.

What will you do?

Opening, sorting, prepping, and distributing incoming mail and courier using electronic tracking software and digitally scanning documents
Preparing outgoing courier shipments, sealing and stamping outgoing mail and creating digital waybills
Perform production tasks such as sorting and collating of documents with accuracy and quality, ensuring clients receive proper documents
Receiving and sorting daily internal system generated output
Understanding endtoend processes for Canadian Document Services and responsible for communicating process enhancement changes
Updating digital databases and completing investigations for return mail
Creating and developing spreadsheets for tracking and entering key metrics into Excel spreadsheets

What do you need to succeed?

Excellent problemsolving and analytical skills, with an ability to maintain high level of productivity, accuracy and attention to detail at all times
Strong communication and interpersonal skills, with a friendly and personable nature focused on building relationships with all levels of the organization
Ability to work independently with minimum direction and frequent interruptions
Ability to adapt to a fastpaced environment with changing priorities and conflicting deadlines
Team player, willing to contribute and help others and offer guidance
Strong organization and time management skills and ability to prioritize

Preferred skills

An understanding of the Insurance Business

Unique Requirements

Ability to be on their feet for extended periods of time, with an ability to lift heavier items weighing up to 50 lbs.
Depending on work volumes, overtime may be required.
Vacation time may be limited during peak periods to ensure adequate coverage is maintained.

Reasons why should you join us under the sun

We're committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potential.
We're honoured to be recognized as a 2023 Best Workplaces in Ontario by Great Place to Work Canada
Time off giving you the flexibility to focus on the moments that matter. 15 days' vacation per year.
Wellness programs that support the three pillars of your health mental, physical, and financial.
Our unique Sabbatical Program gives you the opportunity to take up to 6 weeks off, every five years.
Internal mobility is supported by leaders who are dedicated to fueling your professional growth.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work.

Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

39,200/ ,000/49 000

Job Category:

Office Administration

Posting End Date:

01/03/2024