E-Commerce Process Lead - Laval (administrative region) - beBeeBusiness Analyst

Job title: Digital Order Specialist

Description

Job Description

We are seeking a skilled professional to fill the role of Digital Order Specialist. This position involves leading customer portals across various Service Centres to maximize profitability and efficiency. The ideal candidate will be a strategic thinker with strong business analytical skills, able to think outside the box.

• This is an opportunity for continuous improvement where you can develop new processes and drive improvements that yield clear results.

Key Responsibilities:

1. Handle large volumes of data efficiently, ensuring accuracy for all digital/portal customers.
2. Exhibit exceptional interest in customer satisfaction and strive to provide excellent service.
3. Coordinate internal Accounts Receivable departments for timely invoicing resolution.