Receptionist and Wellness Consultant - LaSalle, ON NJ X

About us · Float LaSalle is a small business in LaSalle, ON. We are a progressive wellness hub that offers a variety of alternative health treatments such as floating, infrared sauna therapy, Yoga & Pilates, and massage. Our goal is to create a nurturing and welcoming environment ...

Job description

About us

Float LaSalle is a small business in LaSalle, ON. We are a progressive wellness hub that offers a variety of alternative health treatments such as floating, infrared sauna therapy, Yoga & Pilates, and massage. Our goal is to create a nurturing and welcoming environment for each of our clients.

Key Benefits:

• Relaxing environment
• Flexible scheduling
• Focus on wellness

Overview

We are seeking a friendly, organized, and wellness-oriented individual to join our team as a Part-Time Receptionist/Wellness Consultant. In this role, you will be the first point of contact for our clients, ensuring they have a welcoming and relaxing experience from the moment they walk through our doors. Your responsibilities will include managing appointments, providing information about our services, processing payments, and assisting with product sales. You'll also play a key role in maintaining the cleanliness and ambiance of our spa, helping to prepare float and sauna rooms between sessions. If you have a passion for holistic health and enjoy working in a serene environment, this position is perfect for you

***IMPORTANT: Flexible availability is a must for this position. We are a small team that relies on each other to cover shifts when needed. Please do not apply if you have limited availability or would not be comfortable helping with coverage.

Responsibilities

• Client Interaction: Greet and check in clients, answer inquiries, and provide information about spa services.
• Appointment Management: Schedule, confirm, and reschedule client appointments, ensuring smooth calendar operations.
• Payment Handling: Process payments, manage billing inquiries, and maintain accurate client records.
• Spa Maintenance: Ensure the facility is clean, organized, and welcoming.
• Room Preparation: Preparing float rooms between sessions and at the start and end of day. Includes cleaning and resetting.
• Product Sales: Promote and sell spa products, wellness items, and memberships to clients.
• Team Communication: Coordinate with spa staff and management, collect client feedback, and assist with promotional activities.

Skills

• Excellent phone etiquette and experience with phone systems

• Strong computer skills to navigate digital platforms efficiently

• Experience in customer support or front desk operations

-Maintains a high level of cleanliness standards

• General knowledge of health and wellness

Join us in promoting holistic wellness and making a positive impact on the lives of our clients

Job Type: Part-time

Pay: $17.75 per hour

Expected hours: 6 – 21 per week

Benefits:

• Casual dress
• Flexible schedule

Experience:

• Front desk: 1 year (preferred)
• Administrative: 1 year (preferred)

Work Location: In person