Homestay Coordinator - Toronto, Canada - St. George International College

St. George International College

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

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Description

SGIC is hiring a Homestay Coordinator / marketer for our ESL Institute, St. George International College

The job responsibilities include:
Homestay Coordinator

Maintaining a relationship with existing homestay families.
Updating and maintaining accurate homestay family profiles.
Pairing students based on requests with appropriate families.
Confirming with homestay families airport pickups/receptions.
Confirming student arrivals.
Preparing homestay payment information.
Responsible for afterwork homestay emergency line, especially during arrival times in case of flight delays.
Mediating between hosts and students when issues arise, providing counseling to students if necessary.
Communicating with host families for student extension requests.
Contact agents to provide information about school and homestay guidelines, request flight information, collect documents.
Other administrative duties related to student services.

Counsellor / Marketer

Analyzing market and creating promotions.
Counselling students, holding information sessions, resolving students' issues as necessary.
Communicating with agencies overseas and local.
Promoting the school through media, networking, and regular contact with agencies and partners.
Taking part in education fairs and going on business trips as needed.
Using online platforms to promote the school and engage with agencies and students.
Creating marketing material for education fairs (as needed).
Creating or translating for brochures and booklets in the respective language.
Updating the agency list with new contacts and commission rates.
Sending promotional material and other important memos to the agencies.
Responding to student's requests through online registrations.
Assisting with creating promotions and promotional material.
Finding new local and international agencies to connect with.
Updating current student information with agencies.
Solving student complaints, issues, concerns, and questions.
Regularly updating information; testimonials, new programs, new promotions.
Assisting with arranging airport pickups and dropoffs.
Running marketspecific orientations for new students on each orientation day.
Checking the cancellation list and providing that information to the administration.
Creating student folders with accurate information and updating the Main File.
Coordinating any special needs with visiting agencies and agents.
Commutating with other staff members regarding student changes.
Other duties as assigned (ad hoc).
Native or nativelikefluent proficiency in one of the following languages (Spanish, Arabic, Turkish, Russian, Korean, Slavic languages)
Google docs and Microsoft Office suite.

- able to work with a team and individually,
- work with mínimal supervision,
- problem-solving skills,
- good time management skills,
- professionalism (demeanor, appearance, work ethic)

We thank all those who apply, however only those who meet all the above criteria will be contacted for an interview.

Salary:
$18.00-$20.00 per hour

Flexible Language Requirement: