User Support Technician - Mississauga, Canada - ROOFERS CANADA INC.

Sophia Lee

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Sophia Lee

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Description

Education:
College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

  • Experience: 1 to less than 7 months

Tasks:


  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties

Screening questions:


  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?

Other benefits:


  • Free parking available
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week

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