Senior Business Analyst – ITSM - British Columbia

+Lead requirements gathering for ITSM improvements, · +Detail current state and future state processes, · +Convert business requirements into comprehensive user stories, · +Ensure alignment to ITIL practices and Teck's ITSM framework standards.Located in the heart of downtown Van ...

We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. · Serve as the primary administrator and subject matter expert for the HALO ITSM platform. · Configure and maintain modules such as Incident, Request, Problem, Chang ...

We seek a ServiceNow Business Analyst to support our client in maintaining, optimizing, and evolving an enterprise ServiceNow platform ensuring solutions align with business needs. · ...

We are seeking a highly skilled and experienced Senior UI/UX Designer to lead the design of a transformative ServiceNow implementation. · ...

We are seeking a highly skilled and experienced Senior UI/UX Designer to lead the design of a transformative ServiceNow implementation. · Lead UI/UX Design Strategy: Drive the end-to-end design process for key components of the TELUS ServiceNow platform. · Leverage Modern Service ...

+This role ensures ServiceNow solutions align with business needs, industry best practices, and the client's digital transformation goals. · +Lead and support business analysis activities related to ServiceNow platform maintenance, enhancements, and strategic initiatives · Engage ...

We are seeking a Solutions Analyst to join our Integrations and Development team. In this role, you will act as a key link between business needs and technical solutions, · ensuring that our systems and processes deliver maximum value.Analyze requirements and translate them into ...

The Team Reporting to the Team Lead, Integrations & Development within the Enterprise Applications team, the Solutions Analyst will join a geographically dispersed team of Solutions Analysts. · This is a hybrid position that can be filled in any of our offices across Canada. · We ...

This role will provide Tier 1 support to approximately 200 users, focusing on software and hardware troubleshooting within a Microsoft environment. · Act as the first point of contact for Tier 1 technical support via walk-ups and Jira tickets · Troubleshoot Windows OS, MS 365 app ...

New Value Solutions seeks a Service Integration Architect to design an integrated service model that defines how IT services will be structured and delivered across multiple providers. · A concise summary of the job description with no extra information. ...

As an Associate Support Analyst at lululemon you will provide world-class support to employees via various channels and diagnose troubleshoot and resolve technology issues and concerns. · Demonstrated excellence in customer service experience · Demonstrated ability to communicat ...

Affinity is looking for a Business Systems Analyst to deliver projects using Agile methodology. · ...

This internship offers hands-on experience in diagnosing and resolving real-world technical issues while providing exceptional support to end-users. · Provide first-level technical support for Camera and Access control related hardware software and networking issues via email pho ...

New Value Solutions is seeking a Service Integration Architect to design an integrated Service Model. The model will serve as the foundation for operational alignment, procurement, and transformation planning. · ...

The SAP Business Solutions Architect is responsible for designing and delivering SAP-based solutions that align with business processes and strategic objectives. · Bachelor's degree Information Technology, Computer Science, related field or equivalent experience. · 10+ years of e ...

+Job Summary · We're a fast-paced team passionate about problem-solving and critical thinking, providing global support to our people across all facets of the business. · ...

We are looking for a Senior Support Analyst to join our team in Vancouver. As the primary point of contact for all local IT inquiries, you will be responsible for delivering exceptional IT support and driving innovation. You will work with world-class people and industry-leading ...

We are looking for a Business Systems Analyst to lead and facilitate cross-functional teams to deliver projects within specified timelines using Agile methodology. ...

We are seeking a motivated and · tech-savvy Technical Support Analyst · Intern to join our IT team.The intern will work closely with our technical support team to resolve software, hardware, · and network-related challenges, · gaining valuable knowledge of IT systems · and proc ...

Langara College migrated its HR and Finance operations to the cloud-based Workday ERP platform in January 2020. The Strategic Analytics Consultant – Data Migration and Cutover will be responsible for completing data mapping and extracts to extract student data from Ellucian Banne ...

We are seeking a ServiceNow Configuration Analyst for a 6 month contract opportunity to support, · configure,and enhance the ServiceNow platform. · ...