Assistant Property Manager- Broadway Tech Centre - Vancouver, Canada - QuadReal Property Group

QuadReal Property Group

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

About QuadReal Property Group
QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $67.1 billion.

From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets.

QuadReal invests directly, via programmatic partnerships and through operating companies in which it holds an ownership interest.

QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves.

Now and for generations to come.

QuadReal:
Excellence lives here.

Based out of Vancouver, British Columbia, the Assistant Property Manager will support the 2955 Broadway Tech Centre property.

Reporting directly to the General Manager, the successful incumbent will be responsible for providing best in class customer service the day-to-day activities of the portfolio.

Responsibilities

Provide support to the General Manager in the daytoday activities for buildings in the portfolio and assist in completing annual budgeted projects within budgeted amounts.
Supervise contracts/contractors' obligations for major service contracts
Analysis of financial statements for preparation and posting of monthly reports
Assist with annual budget process for buildings within the portfolio.
Liaise with tenants for escalated collection of accounts receivable matters and reconcile accounts.
Administer lease related payments (i.e. tenant allowances, etc.).
Processing of Capital invoices, back up (ie. cost control)
Process invoices including matching, coding invoices to comply with budget schedules and compiling and verifying batches submitted to Regional Accounting.
Administrative functions relating to property management and analysis of leases.
Tender operational contracts (landscaping/snow removal, hvac, etc.)
Maintain and update contract schedule and various database software
Monitor and follow up on QuadReal Connect/Tenant maintenance requests to ensure overall service delivery is consistent with QuadReal standards
Maintenance and updating of tenant information, for timely collection and recording of tenant insurance certificates.
Maintain tenant manuals and assist with coordination of tenant appreciation function for the buildings in the portfolio.
Oversee periodic tenant surveys, ensuring distribution of survey on a timely basis and encouraging maximum participation of all tenants. Review all survey responses, analyzing trends and concerns. Follow up with all tenants providing written feedback on overall ratings and speak to all tenants to ensure issues have been dealt with to the satisfaction of the tenant.
Type and distribute correspondence to tenants.
Responsible/Accountable for reviewing monthly recurring billings
Prepare Rental Letters.
Liaise with tenants and followup communication for dealing with tenant matters.
Monitor and track vacant unit utility accounts.
Process all cheques, invoices and related reports and systems within JD Edwards as assigned.
Read and understand leases to ensure accurate information is received and maintained.
Read and review Lease Review Checklists and reports (LRC'S)
Maintain and update security deposit reports.
Maintain and update tenant information, including phone numbers, contact names and emergency contact information as changes occur
Complete understanding and adherence to the Environmental Policy, the Code of Conduct and other policies and procedures relevant to the position as prescribed from time to time
Other duties as directed by the Property Manager.

Qualifications

3+ years of related Property Management experience or postsecondary courses in property management required.

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Relationship Skills

Ability to communicate effectively and professionally, both oral and written with owners, tenants and team members; ability to develop and sustain cooperative working relationships; professional phone manner; mature and selfmotivated team player with good conflictresolution skills; committed to personal growth and integrity aligned with QuadReal's objectives

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Organizational/Multi-Task Skills

Ability to allocate one's time effectively and manage tight deadlines; ability to work under pressure and achieve quality results; ability to handle multiple demands and competing priorities, and adapt to new ideas and constant changes; results oriented, detail oriented and accurate

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Decision Making Skills

Able to resolve problems using facts and sound reasoning; able to achieve goals using a strategic approach; proven innovation with a willingness to manage and adapt to change

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Computer Skills