Service Delivery Manager - Halifax, Canada - GardaWorld
Description
Are you ready to lead, innovate, and elevate? Do you thrive in tackling challenges head-on, and have a knack for inspiring teams? If so, GardaWorld is on the hunt for a savvy Service Delivery Manager to steer our ship towards new horizons.
As a Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions.
Responsibilities:
- Conduct and manage daily operations to meet productivity targets and quality standards.
- Develop and implement streamlined processes to enhance efficiency.
- Collaborate with crossfunctional teams to synchronize efforts and optimize resource allocation.
- Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
- Foster a culture of teamwork, accountability, and continuous improvement among team members.
- Resolve operational challenges swiftly and effectively, ensuring mínimal disruption to workflow.
Qualifications:
- Postsecondary education or equivalent work experience.
- A minimum of 13 years of direct management experience.
- Strong leadership skills with a track record of building highperforming teams.
- Exceptional analytical and problemsolving abilities.
- Excellent communication and interpersonal skills.
- A strategic mindset with the ability to drive results in a dynamic environment.
Employment Details:
- Employment Type: Permanent
- Location: Halifax Stanfield International Airport (YHZ
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