Insurance Administrative Assistant - Mississauga, Canada - Kevin D'Souza Insurance Agency
Description
Are you outgoing and customer-focused? Are you excited to help customers reach their insurance needs?If you answered yes to these questions, working for an insurance agent may be the career for you
Were looking for a motivated, customer service and billings specialist who has a passion for the insurance industry. We are looking for an efficient, confident and organized individual to help manage the day-to-day operations of the office. Our goal is to build up strong relationships and increase our professional reputation. Looking for a full-time job that provides meaningful work and competitive compensation? Consider a position in our office.
Responsibilities
- Being an ambassador for the office while providing prompt, accurate and friendly customer service. Service can include responding to inquiries regarding billing clarification, claim submissions and general inquiries
- Assist in billing calls
- Support the agency team in their daily activities through fielding of leads, quote followups, status of policy updatesincluding understanding of customer inquiry and transferring request to the appropriate and qualified team member
- Be an active listener who can show empathy and patience for customers while identifying opportunities for additional sales and products
- Work with the agent to establish and meet marketing and social media goals.
- Use a customerfocused, needsbased review process to educate customers about insurance options.
- Maintain a strong work ethic with a total commitment to success each and everyday
Qualifications:
- Property & Casualty license (OTL or RIBO preferred / must be able to obtain)
- Bilingual Hindi, Urdu or Punjabi (oral) and English (oral and written)
- Stellar attendance (IN OFFICE POSITION) and ability to work in association and cooperation with others as part of a team
- Exceptional customer service and interpersonal phone etiquette skills
- Strong skills in communication (verbal and written), and comfortable in a technology dependent environment including proficiency with Microsoft office.
- Strong understanding of social media/ technology.
- Selfmotivated and resultsoriented performer
These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries.
More jobs from Kevin D'Souza Insurance Agency
-
Home and Auto Insurance Representative
Mississauga, Canada - 3 weeks ago
-
Auto Home
Mississauga, Canada - 2 weeks ago
-
Home and Auto Insurance Representative
Mississauga, Canada - 1 month ago
-
Insurance Advisor
Mississauga, Canada - 3 weeks ago
-
Insurance Service Administrator
Mississauga, Canada - 1 week ago