Full-time Telecommunication Technician - Toronto, Canada - ANA Telecom Services Ltd

ANA Telecom Services Ltd

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Full time

Description

About us

Preferred skills:

Handson experience installing, configuring, and supporting.
Have previous experience implementing other phone systems

Preferred, but not mandatory:
Call Pilot, Meridian Mail, BCM 50, 200, 400, CS1000 (release 5.0 an asset), Meridian OPT 11, NORTEL, AVAYA IPO, _AVAYA_ S8400, AVAYA G450

Knowledge of Voice, Data, Security, and IP Telephone technologies.
Working knowledge of telecom/network cable infrastructures.
Good understanding of technology concepts and design, with a specific focus on store/remote architecture.
Ordering and gathering equipment, supplies, materials, and tools that are appropriate for the installation or repair.
Establishes voice networks by running, pulling, terminating, and splicing cables.
Installing telecommunications equipment, routers, switches, multiplexors, cable trays.
Establishing connections and integrations, following industry standards.
Operate computerized testing systems to conduct service tests on customer lines and equipment
Activating remote access tools.
Coordinating with contractors.
Verifying service by testing the equipment, identifying, correcting, or escalating problems.
Document voice networks by labeling and routing equipment and cables.
Comfortable with heavy lifting, climbing ladders, and working in all weather conditions
Willingly work after hours to accommodate maintenance window work requirements.
Be on call after hours and weekends
Handle emergency escalations in a prompt and efficient manner
Complete administration responsibilities accurately and timely.

Requirements:

Working knowledge of Microsoft Business Applications (Excel, Outlook, PowerPoint, Visio).
Have strong communication skills (verbal and written).
Excellent customer service skills, comfortable with remote/telephone support functions.
The ability to work in both team environments and as an individual contributor.
Available to work during regularly scheduled business hours and unscheduled evening and weekend hours as necessary.
Willing to travel out of town (Mileage will be reimbursed)
Vehicle registration and setup
Vehicle expenses including maintenance, gas, registration & insurance

Be willing to undergo a background check

Responsibilities: