Office Manager - Calgary, Canada - Momentum Health

Description

Office Manager

Company:
Momentum Health Ogden


Position:
Full-Time Medical Office Manager


Industry/Company Description:

Momentum Health empowers patients through the delivery of collaborative healthcare.

Join us as we guide Albertans through evidence-informed multidisciplinary care (including Physiotherapy, Chiropractic, Massage Therapy, Kinesiology, Athletic Therapy, Physiatry and Sport Medicine).

Our multidisciplinary clinic has an open rehab space that promotes true collaboration between clinicians.

We have a large referral base from family medicine and allied health professionals throughout Calgary and always are working on new partnerships.

The clinic offers innovative programs such as


GLA:
D Back,


GLA:
D Hip & Knee as well as collaborative care with Physiotherapists, Chiropractors, Massage Therapists and other disciplines all in-house

Exceptional patient service, collaborative care and continued growth and improvement are highly valued at Momentum Health & Evidence Sport and Spine.

We are presently seeking
Full-Time enthusiastic Office Manager to join our dynamic team.


Location:
Momentum Health Ogden, St SE #1C, Calgary, AB, T2C 1Y1


Employment Type:
Full-Time


Required Hours:
Monday to Friday 7am-3pm with some flexibility required


Start Date:

ASAP

Compensation:
Starting at $20 per hour


What We Provide

• Educational opportunities
• Two annual organizational events and many individual clinic events

What We Are Looking For

• Positive energy and passionate about working with others
• Ability to work in a teambased environment, and contribute to a positive work environment
• Demonstrated exceptional communication with patients and team members
• Problem solving, time management and organization skills
• Ability to remain calm in challenging situations, with multiple and changing priorities or when last minute unexpected issues arise
• Committed to an excellent patient experience
• A hardworking multitasker and exceptional attention to detail
• Strong work ethic, selfmotivated and the ability to work independently with mínimal supervision

Our Office Managers provide outstanding administrative support to patients and co-workers and keep the focus on patient-centered care.

Required Criteria
-
Must be able to commit to a one year term

Primary Responsibilities Include

• Lead and manage the administrative team
• Involved with interviewing, hiring, and training a productive administrative office team
• Conduct performance reviews and develop individual staff development as needed
• Implement and monitor office policies and procedures while ensuring administrative staff understanding
• Foster a positive culture & team environment
• Maintain health and safety & privacy and security of the clinic
• Ensure patient satisfaction, including troubleshooting when there is a complaint and develop process improvements to prevent recurrences
• Promote excellent customer service by all levels of the staff
• Maintain and account for weekly clinical metrics; collaborate with Clinic Director to strategize to improve and drive success of the clinic
• Ensure efficient, professional, and organized operation of the clinic
• Greet patients, staff, and visitors to the clinic in a professional and courteous manner
• Initiate and organize patient files and assist patients through their schedule of appointments
• Handle all front desk duties with enthusiasm and professionalism at all times
• Third Party, MVA, WCB, AHS and Private billing and collection
• Excellent communication skills, both verbal and written
• Intermediate to advanced computer skills
• High School Diploma
• Current enrollment or graduation from a college diploma program in a related field is an asset
• Experience in clinic management of a physiotherapy or medical office environment an asset
• Experience working with medical billing systems: Practice Perfect, MedAccess, or Wolf etc an asset
• Alberta Health Care billing experience an asset
• We thank all applicants for their interest. However, only those selected for an interview will be contacted._

Salary:
From $20.00 per hour


Benefits:

• Company events
• Dental care
• Extended health care

Application question(s):

• Are you able to commit to at least a one year term?

Experience:

- physiotherapy clinic: 1 year (preferred)
- medical clinic: 1 year (preferred)


Work Location:
In person