Virtual Assistant - Hamilton, Canada - Mohawk College

Mohawk College

Verified Company

Hamilton, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Description

Virtual Assistant (Casual Part Time) Status**:Casual Part Time

Hours:
Up to 24 hours/week

Home Campus:
Fennell

Rate of Pay:
$17.60

Posting Date:
April 18th, 2023

Closing Date:
April 24th, 2023 at 7:00 pm EST

We support and encourage the contributions of our diverse employees.

We are committed to nurturing an equitable, diverse and inclusive (EDI) environment for everyone who learns and works at Mohawk College.

We believe the rich diversity among our students and the communities we serve should be reflected within our workforce.

As educators we believe it is important to act and show leadership in advancing the principles of equity, diversity and inclusion in our community.

Mohawk College is currently recruiting for our next

Virtual Assistant

The Virtual Assistant is responsible for providing live-streaming support in the classroom for students who require virtualization and remote access to course content.

The Virtual Assistant attends in-person classes and uses a computer, camera, microphone, and streaming platform (e.g., Zoom, Microsoft Teams) to stream course content to students who are at an off-campus location (e.g., their home).

The incumbent must be proficient in streaming technology such as laptops, cameras, microphones, and streaming platforms (Zoom, MS teams, etc.).

The Virtual Assistant may be required to record lectures, in addition to live streaming, where appropriate and where approval has been given.

Responsibilities:

The duties of this position include, but are not limited to:

The Virtual Assistant

Provides inclass live streaming support for students who have a virtual/remote learning accommodation.
Works with ALS staff to acquire a laptop, microphone, and camera
Ensures their Zoom and/or Microsoft Teams accounts employee accounts are active
Sets up the appropriate streaming links in Zoom or Teams and sends to student
Works with student to established preferred way to engage in reciprocal communication with professors and/or peers during lectures or group work
Attends all scheduled classes for a student with virtual/remote accommodations
Introduces themselves to the course professor and works with professor to determine best classroom location to provide streaming support to the student
Notifies ALS staff with at least 24 hoursnotice if going to be absent from an assigned class
Checks in with student during lecture and after lecture to assess effectiveness of streaming feed (e.g., student's ability to hear lecture, view content)
Where required, provides a synopsis of key lecture points and key course information such as assignment details and/or due dates.
Facilitates interaction and reciprocal communication during group work/group activities during class or outside of class
Reviews My Canvas course information for their assigned course(s) as ALS staff will set Virtual Assistant up as an observer in My Canvas

Virtual Assistant Preparation

Meet with ALS Technician to review technology required for virtual streaming including laptop, camera, microphone
Sign staff loan agreement for any loaned equipment
Review tutorials/guides related to effective use of camera and microphone in class
Review My Canvas course content in preparation for assignment
Where required, meet with student prior to assignment for introduction and review of course needs
Where required, meet with ALS staff, including Accessibility Counsellor, to review specific student needs as they relate to virtual streaming

Other duties as assigned.

Qualifications:

2year diploma in a Computer Science program including Software Development/Support, Network Systems, and/or Accessible Media
1year of experience in the Computer Science/Information Technology field
Experience with Computer Software Development/Support
Proficiency with Microsoft Office, MS Teams, Zoom
Customer service/client support skills
Proficiency with computer hardware such as laptops, cameras, microphone arrays and settings associated with hardware
Good verbal and written communication skills
Demonstrated commitment and understanding of human rights, equity, diversity and inclusion with the ability to communicate and work effectively with diverse groups of students, employees and the community.

Mohawk College prioritizes recruiting and retaining diverse employees. With this in mind, the College is committed to fostering inclusive and barrier-free recruitment and selection processes.

Should you require accommodation through any stage of the recruitment process, please contact the Human Resources Department at

For more information concerning the Mohawk College strategic plan, please see**