Sommelier(Professional Services) - Prince Albert, Canada - Lake Country Co-operative Association Limited
Description
Who we are:
Reporting to the Wine, Spirits, and Beer Team Leader - Cornerstone responsibilities for this position include the following:
- Demonstrate day to day behaviours and actions to support Lake Country Co-operative's vision, mission, values, and safety principles to make a difference in members lives, with a strong customer focused approach
- Consult with and provide product recommendations and expert advice to customers within the liquor retail locations to create a legendary customer experience
- Create and maintain order guides and followup with commercial accounts on a regular basis
- Prepare and submit weekly orders to local suppliers and complete SLGA special orders as required by team leader
- Manage the administration of tasting room events including creation, description, web posting, ticket pricing and post event recaps
- Manage and host all aspects of our tasting events including set up, presentation, delivery, and clean up
- Manage all aspects of our various WSB clubs including set up, presentation, delivery and administration
- Work with offsite tasting event venues to create and deliver partnered events
- Manage the personal wine locker program and ensure locker members are satisfied with their monthly selections
- Support the locker program with occasional memberonly tasting events and quarterly newsletter
- Manage growler bar keg inventory and selections, keeping pointofsale and signage up to date
- Develop and implement educational programs to enhance staff product knowledge
- Understand retail margins and work to ensure maximum profitability is obtained
- Provide direction on inventory management, create action plans to remove slow moving or deleted wines from the current inventory, and recommend replacement wines
- Have familiarity with all store operations and supervise the operational team in their daily duties
- Maintain a safe and efficient area while adhering to company policies, procedures, and standards in social responsibility
- Perform opening and closing procedures and daily reconciliations as required
- Perform other duties as assigned
Why it matters:
Our Lake Country Co-op team provides a range of products and services to support our 54,680 member-owners in 20 different communities.
Through the work that we do and annual sales of over $700 million we help to build, fuel, feed and grow our communities together.
Who you are:
You are looking for a career in Retail Store Operations and Customer Service and:
- You must be 19 years of age or older with minimum three years' experience in the hospitality or retail liquor industry
- You must possess or be willing to obtain Wine & Spirit Education Trust Level 2 (WSET 2) and Serve It Right certifications; training will be provided to the successful applicant
- You are honest and trustworthy, are results oriented, and strive to be the best in the work that you do
- You must possess thorough and uptodate knowledge of wine, spirits and beer products and trends.
- You have strong leadership, interpersonal and communication skills and the ability to successfully motivate and work with team members
- You have the ability to lift and load products; extensive physical labour is required
- You must possess a valid Class 5 drivers license for sporadic day or overnight travel through the trading area for events and training
- Experience in social media marketing will be considered an asset
- Applicants must have a flexible work schedule including evenings, weekends, and holidays and other WSB Events (Tastings)
We encourage our Team Members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.
At Lake Country Co-op, we embrace diversity and inclusion, and we're working to create a workplace that is as diverse as the communities we serve.
**WSB #
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