Service Advisor - Winnipeg, Canada - Jim Gauthier Cadillac Buick GMC
Description
Job Description:
Our customer focused Service Department is currently looking to add an experienced Service Advisor to join our team.
Advisor duties include:
- Greet all customers promptly and addressing concerns and needs in a courteous manner
- Write customer repair orders using ERA Ignite
- Promote required maintenance
- Verify customer concerns with Technicians, ensuring that the customer's expectations are met.
- Obtain or update customer information in database
- Confirming warranty parameters are met with General Motors or extended warranty companies
- Checking for recalls/service campaigns/service actions and ensuring they are performed while the vehicle is in for service
- Provide the clients with regular information and update regarding the status of vehicle repairs
- Work with the parts department to determine parts availability and scheduling of future service appointments
Requirements:
- Attention to detail
- Be a team player
- Previous General Motors experience an asset
- Min. 5 years Service Advisor experience
Why do you want to work for us:
- Busy and energetic environment
- Great benefits
- Continuous support and training
Premiere Dealership
Pay:
$3,000.00-$4,000.00 per month
Benefits:
- Dental care
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Experience:
- service advisor: 5 years (preferred)
Work Location:
In person
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