Service Advisor - Winnipeg, Canada - Jim Gauthier Cadillac Buick GMC

Sophia Lee

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Description

Job Description:

Our customer focused Service Department is currently looking to add an experienced Service Advisor to join our team.

Advisor duties include:

  • Greet all customers promptly and addressing concerns and needs in a courteous manner
  • Write customer repair orders using ERA Ignite
  • Promote required maintenance
  • Verify customer concerns with Technicians, ensuring that the customer's expectations are met.
  • Obtain or update customer information in database
  • Confirming warranty parameters are met with General Motors or extended warranty companies
  • Checking for recalls/service campaigns/service actions and ensuring they are performed while the vehicle is in for service
  • Provide the clients with regular information and update regarding the status of vehicle repairs
  • Work with the parts department to determine parts availability and scheduling of future service appointments

Requirements:


  • Attention to detail
- excellent verbal communication skills

  • Be a team player
  • Previous General Motors experience an asset
  • Min. 5 years Service Advisor experience

Why do you want to work for us:

  • Busy and energetic environment
- competitive wages

  • Great benefits
  • Continuous support and training
-
Premiere Dealership

Pay:
$3,000.00-$4,000.00 per month


Benefits:


  • Dental care

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Experience:

- service advisor: 5 years (preferred)


Work Location:
In person

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