Pension Administration - Toronto, Canada - Mercer

Mercer

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Description For Posting

At Mercer, we're creating a culture where you can bring your authentic self to work.

When you join us, you bring your inclusive energy and enthusiasm to a team that values you personally and professionally - regardless of who you are, what you look like, where you were raised or born, who you love or what your religious beliefs are.

You are welcome here.

Pension Administration Manager

What can you expect?

Opportunity to work in a team environment as part of Mercer's pension administration Client Services.
You will provide high quality administration service to a portfolio of clients, demonstrating outstanding and timely customer service in all dealings with client contacts.

What is in it for you?

A company with a strong brand and strong results to match
Culture of internal mobility, collaboration and valued partnership with HR from the business
Employee Resource Groups which provide connections to leaders, relevant volunteer and mentoring opportunities, and interactions with counterparts in industry groups and client organizations

We will count on you to:

Manage pension administration projects for a portfolio of clients and serve as primary contact to clients on delivery of such services.
Manage client expectations and raise appropriate issues to Senior Consultants and Client Relationship Managers.
Understand the client's perspective and priorities, and work with the client to resolve administrative issues.
Identify inefficiencies with team administration processes and to recommend and participate in implementation improvements.
Develop a trusted advisor relationship with clients through efficient, quality execution of projects, effective communication, and timely delivery.
Network with colleagues from other practices and regions on assignments that reflect the client's broader business issues.
Manage the performance of the pension administration team against client deliverables.
Develop performance standards for team members and perform semiannual reviews as required; support standards through daily direction
Mentor and provide developmental direction to team members.
Participate in sales process for prospective clients.

We also need you to support and do:

Analyze pension plan texts and a comprehensive understanding of pension and Income tax legislation.
Perform technical review of work for others including support for pension benefit packages for termination, retirement, death and marriage breakdown calculations.
Provide support and final peer review on yearend process, including pension adjustments, membership and fund reconciliations, annual statements and annual information return.
Create or modify calculation programs in order to respect the provisions of the relevant plans, laws, and administrative procedures.

What you need to have:

Bachelor's degree in actuarial sciences, mathematics, administration, or another related field
Strong analytical and organization skills with high attention to detail
Excellent written and oral communication skills
Strong Proficiency with Microsoft Office Suite, particularly Excel and Word
8+ years' experience administering defined benefit pension plans

What makes you stand out:

15+ years' experience administering defined benefit pension plans
Proven experience leading project teams with multiple priorities and deadlines
Experience working with multiple legislative jurisdictions
Bilingual (French English)

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment.

We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.