Isg Technology Execution Support Lead - Mississauga, Canada - Citi

Citi

Verified Company

Mississauga, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Key Activities include:

Develop strategy and approach to the holistic management of End User Computing (EUC) tools and End User Solutions (EUS) across ICG
Lead and manage communications with a variety of stakeholders, including senior leadership, audit and regulators; these communications can include dashboards, newsletters, reporting, presentations or forums to provide senior management awareness of the EUC/EUS program
Experienced in detailing processes, identifying controls, and documenting procedures which would be auditready
Understand ambiguous problems and quickly develop compelling presentations and meeting materials that will move people to action
Synthesize clear takeaways from complex meetings with senior stakeholders
Drive development, analysis and publication of quality management information to support the team
Communicate effectively with all audiences, including senior leaders, in a structured manner
Support departmental activities and administrative matters with crossfunctional partners with respect to routine and ad hoc initiatives and requests. Drive strong partnerships, high quality deliverables, and seamless engagement, coordination and communication on behalf of ICG technology
Partner, collaborate and work with other areas within Citi, as necessary, to come up with the best solutions/decisions
Additional duties as assigned, such as:
Establish process documentation, guidance and organize additional training as required
Prepare stakeholder reporting
Influence diverse stakeholders at various levels of seniority without direct reporting relationships to ensure appropriate response and sense of urgency

Knowledge and Skills:

Highly motivated, strong attention to detail, team oriented, organized
Strong leadership skills and influencing capabilities
Excellent written, verbal and analytical skills
Strong communication and interpersonal skills; strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
Ability to interact and communicate effectively with senior leaders
Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques; structure potential solutions; drive to resolution with senior stakeholders
Ability to understand riskreward, provide diplomatic challenge to stakeholders, and escalate issues when appropriate
Strong track record of effectively assessing and managing competing priorities to deliver high quality and timely work
Comfort navigating complex, highlymatrixed organizations
Comfortable acting as an agent for positive change with agility and flexibility
Subject matter expertise in area of focus

Citi Canada is an equal opportunity employer.

Accordingly, we will make accommodations to respond to the needs of people with disabilities (including, without limitation, physical and mental health disabilities) during the recruitment process and otherwise in accordance with law.

Individuals who view themselves as Aboriginals, members of visible minority or racialized communities, and people with disabilities are encouraged to apply.

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Job Family Group:

Technology

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Job Family:

Technology Project Management

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Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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EEO is the Law Supplement.

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EEO Policy Statement.

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