French Technical Support Specialist - Calgary, Canada - Wiz-Tec Computing Technologies Inc
1 week ago
Description
Wiz-Tec is a Canadian technology company specializing in electronic business solutions, with customers coast to coast across Canada. We are Canada's largest provider for First Nations Tax Exemption solutions with multiple government contracts. We also specialize in Point-Of-Sale (POS) and payment solutions for gas retail and car wash. Wiz-Tec's relies on providing powerful and highly reliable solutions and maintaining long lasting relationships with our customers.We are looking for motivated individuals with strong technical and customer service skills for our installation and service team.
This position's includes technical help desk support out of our Calgary office as well as travel and installation at our customer sites across Canada.
This is a bilingual position and requires fluency in both English and French.Responsibilities
- Installation, distribution, training, and maintenance of Wiz-Tec software packages
- Phone based and remote technical service and support, including problem determination, troubleshooting, resolution, documentation, and escalation as required
- Setup, wiring, configuration, maintenance, and troubleshooting of Wiz-Tec software, hardware, and peripherals
- Tracking, updating, and maintaining client software assets
- Integration and quality assurance testing of software packages and build images
- Reporting to and tasks as assigned by the Service Manager
Qualifications/Requirements
- High School diploma or equivalent
- Fluency in both English and French (verbal and written)
- Experience in software, installation, support, or customer service related to software or technology is an asset
- Strong analytical, problemsolving and troubleshooting skills
- A valid driver's license and access to a vehicle
Job Types:
Full-time, Permanent
Salary:
$44,000.00-$54,000.00 per year
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Language:
- French (required)
Work Location:
In person
More jobs from Wiz-Tec Computing Technologies Inc
-
Bilingual Technical Support Specialist
Calgary, Canada - 1 week ago
-
Sales Assistant
Calgary, Canada - 1 week ago