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Elora

    Part-Time Server - Elora, Canada - Great Canadian Entertainment

    Great Canadian Entertainment
    Great Canadian Entertainment Elora, Canada

    1 week ago

    Great Canadian Entertainment background
    Part time
    Description

    Elements Casino Grand River is seeking a Part-Time Server to join our team All candidates must be ready and willing to work all shifts including days, nights, weekends, and holidays.

    Position Summary

    Under the direct supervision of the Food & Beverage Supervisor(s), this position is responsible for serving the guests at a counter, in a restaurant, buffet operation, coffee shop, on a casino floor, in a bar, at a banquet, in in-room dining or other areas. Ensures adherence to all polices and procedures while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

    Key Accountabilities

  • Greets guests by name wherever possible
  • Escorts guests to a table when applicable; presents menus; informs guests of daily specials
  • Explains how various menu items or beverages are prepared
  • Takes the guest orders; makes recommendations
  • Serves the guests; checks to ensure satisfaction
  • Prepares food and beverages if applicable
  • Resolves guests issues or asks management for assistance
  • Presents bill upon request; takes payment in the absence of a cashier
  • Cleans table s or counters; removes dishes; re-stocks where applicable
  • Performs opening or closing duties as required
  • Counts cash float at end of shift when applicable
  • Exercises good judgment when serving alcoholic beverages
  • Liaises and communicates effectively with all appropriate operational departments
  • Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members
  • Ensures compliance with licensing laws, health and safety and other statutory regulations
  • Performs other duties as assigned or directed

    • Education and Qualifications

  • High School Diploma
  • Minimum 1 year serving experience effective and service oriented communication
  • POS experience
  • Ability to successfully obtain a Gaming License
  • Ability to successfully obtain a Smart Serve Certification
  • Ability to exceed internal and external customer expectations through timely

    • Work Environment Considerations

  • Regular casino, restaurant or bar environment, standing and walking for long periods of time, some exposure to noise, odors; lifting, carrying, pushing, pulling, bending, stretching, non-traditional work hours
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