Principal Delivery Manager - Toronto, Canada - SAP

SAP

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We help the world run better

COMPANY DESCRIPTION

SAP decided to combine and harmonize all SAP Sovereign Cloud offerings, establishing an end-to-end process for the Public Services and regulated industries.

The business unit SAP Sovereign Cloud Delivery & Operations is within the Board area Product Engineering closely collaborating with across all Board areas to establish a harmonized, scalable, and consistent offering with transparent and standardized deliverables to the target market.

YOUR FUTURE ROLE

EDUCATION AND QUALIFICATIONS/ SKILLS AND COMPETENCIES

A minimum of 10 years of comprehensive software delivery experience and cloud operations experience, spanning across strategic account management, business development, global operations, commercialization, and customer success
Strong knowledge on SAP Cloud portfolio and offerings with experience in global delivery execution
Demonstrated experience in managing delivery teams within an ITIL framework with a key focus on SLA adherence, continuous improvement and account upsell/expansion
Experience with executing transition to support processes
Demonstrated ability and readiness to successfully lead in businesses and/or functions that require high degrees of crossorganizational interaction and collaboration
Demonstrated experience of managing delivery of 3rd party partner organisations
Excellent leadership skills; Experienced in developing, motivating, and managing highperforming international teams across cultures and geographies
Promotes a culture of trust, feedback, transparency, and values diversity, high integrity, and ethical behavior
Strong methodological, problemsolving and conceptual skills paired with analytical thinking
Organizational talent and team player with the ability to extend trusted relationships with additional key stakeholders on top of a wellestablished internal and external network
Business knowledge of the SaaS and IaaS markets, including a deep understanding of SAPs Cloud portfolio and offerings, along with market insights and competitive knowledge
Understanding of Commercial Contracts, Back to Back Agreements and the ability to participate in commercial discussions
Demonstrated experience in leading/participating in change initiatives at a regional or global level
Fluent in English spoken and written
Resultdriven, persistence, selfmotivation, and willingness to work under pressure
Ability to communicate at C/Executivelevel (with high attention to detail)
Degree in business administration or applied sciences desirable
ITIL certification or demonstrated experience working within an ITIL framework

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

We build breakthroughs together

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best.

At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

We ultimately believe in unleashing all talent and creating a better and more equitable world.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.